Variant of CIP 2011- STEM groupings
52.02 - Business administration, management and operations
This subseries comprises instructional program classes 52.0201 to 52.0299.
52.0201 - Business administration and management, general
This instructional program class comprises any program that generally prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. These programs include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.
Illustrative example(s)
- administration
- administrative management
- administrative studies
- business administration
- business management
- general management
- management
- management studies
Exclusion(s)
- agricultural business management(01.0101)
- arts administration(50.1001)
- health care administration(51.0701)
- hospital administration(51.0702)
- human resources management(52.1001)
- organizational leadership(52.0213)
- pharmaceutical marketing and management(51.2011)
- project management(52.0211)
- research and development management(52.0210)
- retail management(52.0212)
- teaching administration(13.1303)
- telecommunications management(52.2101)
- theatre arts management(50.1004)
52.0202 - Purchasing, procurement/acquisitions and contracts management
This instructional program class comprises any program that prepares individuals to manage and/or administer the processes by which a firm or organization contracts for goods and services to support its operations, as well as contracts it to sell to other firms or organizations. These programs include courses in contract law, negotiations, buying procedures, government contracting, cost and price analysis, vendor relations, contract administration, auditing and inspection, relations with other firm departments, and applications to special areas such as high-technology systems, international purchasing, and construction.
Illustrative example(s)
- acquisition/procurement management
- contracts management
- procurement
- procurement management
- purchasing
- purchasing administration
- purchasing management
- supply management
Exclusion(s)
- logistics and material management(52.0203)
- retail buyer(52.1802)
52.0203 - Logistics, materials, and supply chain management
This instructional program class comprises any program that prepares individuals to manage and coordinate all logistical functions in an enterprise, ranging from acquisitions to receiving and handling, through internal allocation of resources to operations units, to the handling and delivery of output. These programs include courses in acquisitions and purchasing, inventory control, storage and handling, just-in-time manufacturing, logistics planning, shipping and delivery management, transportation, quality control, resource estimation and allocation, and budgeting.
Illustrative example(s)
- acquisition logistics
- logistics administration
- logistics and materiel management
- logistics and supply management
- logistics management
- logistics planning
- materiel management
- supply chain management
Exclusion(s)
- inventory management(52.0409)
- meeting and event planning(52.0907)
- procurement management(52.0202)
- transportation management(52.0209)
52.0204 - Office management and supervision
This instructional program class comprises any program that prepares individuals to supervise and manage the operations and personnel of business offices and management-level divisions. These programs include courses in employee supervision, management, and labour relations; budgeting; scheduling and coordination; office systems operation and maintenance; office records management, organization, and security; office facilities design and space management; preparation and evaluation of business management data; and public relations.
Illustrative example(s)
- office management
Exclusion(s)
- executive assistant(52.0402)
- human resources management(52.1001)
- medical office administration(51.0705)
- office clerk(52.0408)
- operations management(52.0205)
- secretarial science(52.0401)
52.0205 - Operations management and supervision
This instructional program class comprises any program that prepares individuals to manage and direct the physical and/or technical functions of a firm or organization, particularly those relating to development, production, and manufacturing. These programs include courses in principles of general management, manufacturing and production systems, plant management, equipment maintenance management, production control, industrial labour relations and skilled trades supervision, strategic manufacturing policy, systems analysis, productivity analysis and cost control, and materials planning.
Illustrative example(s)
- industrial supervision
- maintenance management
- operations management
- production management
- production supervision
Exclusion(s)
- agricultural production management(01.0301)
- industrial management(15.1501)
- logistics and material management(52.0203)
- operations research(14.3701)
52.0206 - Non-profit/public/organizational management
This instructional program class comprises any program that prepares individuals to manage the business affairs of non-profit corporations, including foundations, educational institutions, associations, and other such organizations, and public agencies and governmental operations. These programs include courses in business management, principles of public administration, principles of accounting and financial management, human resources management, taxation of non-profit organizations, and business law as applied to non-profit organizations.
Illustrative example(s)
- administration of cooperatives
- association management
- fundraising management
- management of cooperatives
- non-profit management
- non-profit sector management
- voluntary sector management
Exclusion(s)
- health care administration(51.0701)
- hospital administration(51.0702)
- public administration(44.0401)
- school administration(13.0401)
52.0207 - Customer service management
This instructional program class comprises any program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centres/help desks, and customer relations. These programs include courses in customer behaviour; specialized information technology and systems management; developing and using customer service databases; user surveys and other feedback mechanisms; strategic and performance planning and analysis; operations management; personnel supervision; and communications and marketing skills.
Illustrative example(s)
- call centre administration
- call centre management
- customer service management
Exclusion(s)
- customer service(52.0411)
- public relations(09.0902)
52.0208 - E-commerce/electronic commerce
This instructional program class comprises any program that prepares individuals to plan, manage, supervise, and market electronic business operations, products, and services provided online via the Internet. These programs include courses in business administration, information technology, information resources management, web design, computer and Internet law and policy, computer privacy and security, e-trading, insurance, electronic marketing, investment capital planning, enterprise operations, personnel supervision, contracting, and product and service networking.
Illustrative example(s)
- e-business
- e-business management
- e-commerce
- e-commerce management
- electronic commerce
Exclusion(s)
- business(52.0101)
- e-marketing(52.1499)
- multimedia and web(11.0801)
- telecommunications management(52.2101)
52.0209 - Transportation/mobility management
This instructional program class comprises any program that prepares individuals to plan, administer, and coordinate physical transportation operations, networks, and systems. These programs include courses in transportation systems and technologies; traffic logistics and engineering; multimodal and intermodal transportation systems; regional integration; facilities design and construction; transportation planning and finance; demand analysis and forecasting; carrier management; behavioural issues; transportation policy and law; intelligent systems; and applications to aviation, maritime, rail, and highway facilities and systems.
Illustrative example(s)
- air mobility
- customs broker
- freight forwarding
- sea mobility
- transportation administration
- transportation logistics
- transportation management
- transportation/mobility management
Exclusion(s)
- logistics and material management(52.0203)
- maritime studies(30.2901)
- transportation clerk(52.0410)
- transportation engineering(14.0804)
- urban transportation planning(04.0301)
52.0210 - Research and development management
This instructional program class comprises any program that prepares individuals to manage projects, programs and organizations involving basic and applied research, or specialized technology applications, in the public or private sectors. These programs include courses in all aspects of business management applied to the leadership and control of scientific, clinical, engineering and social scientific enterprises; the management of related operational, security and logistical issues; and technical competence in one or more research disciplines.
Illustrative example(s)
- research and development management
Exclusion(s)
- clinical trials management(51.0719)
- management(52.0201)
- marketing research(52.1402)
- operations research(14.3701)
52.0211 - Project management
This instructional program class comprises any program that prepares individuals to apply quantitative and qualitative knowledge, skills, tools, and techniques to manage projects in a wide range of fields and occupations. These programs include courses in project planning, risk management, cost and time management, contracts and procurement, accounting, statistics, decision making, and human resources.
Illustrative example(s)
- project management
Exclusion(s)
- construction project management(52.2001)
- information technology project management(11.1005)
- management(52.0201)
52.0212 - Retail management
This instructional program class comprises any program that prepares individuals to manage the operations of a wide variety of retail businesses, including department stores; independent and chain stores; fashion, food and beverage, and pharmaceutical establishments; and online retail businesses. These programs include courses in retail management, merchandise management, customer service management, marketing, organizational behaviour, accounting, finance, business law, and personnel management.
Illustrative example(s)
- retail management
Exclusion(s)
- management(52.0201)
- pharmaceutical marketing and management(51.2011)
- retail operations(52.1803)
52.0213 - Organizational leadership
This instructional program class comprises any program that focuses on leadership skills that can be applied to a business, government, non-profit, or educational setting. These programs include courses in organizational planning, dynamics of leadership, finance, team building, conflict resolution and mediation, communication and other management skills.
Illustrative example(s)
- leadership studies
- organizational leadership
Exclusion(s)
- educational leadership(13.0401)
- lay leadership(39.0705)
- management(52.0201)
- military psychology and leadership(28.0801)
- organizational behaviour studies(52.1003)
- outdoor recreation leadership(31.0601)
- pastoral leadership(39.0701)
- recreation leadership(31.0101)
52.0299 - Business administration, management and operations, other
This instructional program class comprises any program not listed above that relates to Business administration, management and operations.
Illustrative example(s)
- institutional administration
- institutional management
Exclusion(s)
- business(52.0101)
- business administration(52.0201)
- construction management(52.2001)
- non-profit management(52.0206)
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