Variant of CIP 2000 - NGS University-level Historical Groupings

52.02 - Business Administration, Management and Operations

This subseries comprises instructional program classes 52.0201 to 52.0299.

52.0201 - Business Administration and Management, General

This instructional program class comprises any program that generally prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. These programs include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.

• Example Program Names:

  • Administration
  • Administrative studies
  • Business administration
  • Business management
  • Management
  • Management studies

• Exclusion

  • Agricultural business management(01.0101)
  • Theatre arts management(50.0508)
  • Health care administration(51.0701)
  • Hospital administration(51.0702)
  • Human resources management(52.1001)

52.0202 - Purchasing, Procurement/Acquisitions and Contracts Management

This instructional program class comprises any program that prepares individuals to manage and/or administer the processes by which a firm or organization contracts for goods and services to support its operations, as well as contracts it to sell to other firms or organizations. These programs include courses in contract law, negotiations, buying procedures, government contracting, cost and price analysis, vendor relations, contract administration, auditing and inspection, relations with other firm departments, and applications to special areas such as high-technology systems, international purchasing, and construction.

• Example Program Names:

  • Procurement
  • Procurement management
  • Purchasing
  • Purchasing administration
  • Purchasing management

• Exclusion

  • Logistics and materials management(52.0203)
  • Retail buyer(52.1802)

52.0203 - Logistics and Materials Management

This instructional program class comprises any program that prepares individuals to manage and coordinate all logistical functions in an enterprise, ranging from acquisitions to receiving and handling, through internal allocation of resources to operations units, to the handling and delivery of output. These programs include courses in acquisitions and purchasing, inventory control, storage and handling, just-in-time manufacturing, logistics planning, shipping and delivery management, transportation, quality control, resource estimation and allocation, and budgeting.

• Example Program Names:

  • Logistics administration
  • Logistics and materials management
  • Logistics and supply management
  • Logistics planning
  • Materials management
  • Supply chain management

• Exclusion

  • Procurement management(52.0202)
  • Transportation management(52.0209)
  • Inventory management(52.0409)

52.0204 - Office Management and Supervision

This instructional program class comprises any program that prepares individuals to supervise and manage the operations and personnel of business offices and management-level divisions. These programs include courses in employee supervision, management, and labour relations; budgeting; scheduling and coordination; office systems operation and maintenance; office records management, organization, and security; office facilities design and space management; preparation and evaluation of business management data; and public relations.

• Example Program Names:

  • Office management

• Exclusion

  • Medical office administration(51.0705)
  • Operations management(52.0205)
  • Human resources management(52.1001)

52.0205 - Operations Management and Supervision

This instructional program class comprises any program that prepares individuals to manage and direct the physical and/or technical functions of a firm or organization, particularly those relating to development, production, and manufacturing. These programs include courses in principles of general management, manufacturing and production systems, plant management, equipment maintenance management, production control, industrial labour relations and skilled trades supervision, strategic manufacturing policy, systems analysis, productivity analysis and cost control, and materials planning.

• Example Program Names:

  • Industrial management
  • Industrial supervision
  • Manufacturing management
  • Operations management
  • Production management
  • Production supervision

• Exclusion

  • Agricultural production management(01.0301)
  • Operations research(14.3701)
  • Logistics and materials management(52.0203)
  • Industrial management(52.0205)

52.0206 - Non-profit/Public/Organizational Management

This instructional program class comprises any program that prepares individuals to manage the business affairs of non-profit corporations, including foundations, educational institutions, associations, and other such organizations, and public agencies and governmental operations. These programs include courses in business management, principles of public administration, principles of accounting and financial management, human resources management, taxation of non-profit organizations, and business law as applied to non-profit organizations.

• Example Program Names:

  • Fundraising
  • Fundraising management
  • Non-profit management
  • Non-profit sector management
  • Voluntary sector management
  • Volunteer management

• Exclusion

  • School administration(13.0401)
  • Public administration(44.0401)
  • Health care administration(51.0701)
  • Hospital administration(51.0702)

52.0207 - Customer Service Management

This instructional program class comprises any program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centres/help desks, and customer relations. These programs include courses in customer behaviour; specialized information technology and systems management; developing and using customer service databases; user surveys and other feedback mechanisms; strategic and performance planning and analysis; operations management; personnel supervision; and communications and marketing skills.

• Example Program Names:

  • Call centre administration
  • Call centre management
  • Customer service management

• Exclusion

  • Customer service(52.0411)

52.0208 - E-commerce/Electronic Commerce

This instructional program class comprises any program that prepares individuals to plan, manage, supervise, and market electronic business operations, products, and services provided online via the Internet. These programs include courses in business administration, information technology, information resources management, web design, computer and Internet law and policy, computer privacy and security, e-trading, insurance, electronic marketing, investment capital planning, enterprise operations, personnel supervision, contracting, and product and service networking.

• Example Program Names:

  • E-business
  • E-commerce
  • Electronic commerce

• Exclusion

  • E-media development technology(11.0801)
  • Business(52.0101)
  • E-marketing(52.1499)

52.0209 - Transportation/Transportation Management

This instructional program class comprises any program that prepares individuals to plan, administer, and coordinate physical transportation operations, networks, and systems. These programs include courses in transportation systems and technologies; traffic logistics and engineering; multimodal and intermodal transportation systems; regional integration; facilities design and construction; transportation planning and finance; demand analysis and forecasting; carrier management; behavioural issues; transportation policy and law; intelligent systems; and applications to aviation, maritime, rail, and highway facilities and systems.

• Example Program Names:

  • Transportation logistics
  • Transportation management

• Exclusion

  • Transportation planning(04.0301)
  • Transportation engineering(14.0804)
  • Logistics and materials management(52.0203)
  • Transportation clerk(52.0410)

52.0299 - Business Administration, Management and Operations, Other

This instructional program class comprises any program not listed above that relates to Business Administration, Management and Operations.

• Example Program Names:

  • Institutional administration
  • Institutional management
  • Project management

• Exclusion

  • Business(52.0101)
  • Commerce(52.0101)
  • Business administration(52.0201)
  • Non-profit management(52.0206)
  • Construction management(52.2001)