Survey of Regulatory Compliance Costs - Service Providers 2016

This survey will collect detailed information on the efforts service providers invested in complying with various regulatory requirements on behalf of their business clients in 2016. Statistics Canada, in partnership with Innovation, Science and Economic Development, is conducting the survey to measure the cost of compliance for businesses in meeting key regulatory requirements that are the responsibility of various levels of government. The survey results are intended to help determine whether efficiency measures introduced by government are reducing the compliance burden facing businesses.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Although voluntary, your participation is important so that the information collected is as accurate and complete as possible

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business, or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

To enhance the data from this survey and to reduce respondent burden, Statistics Canada may combine it with information from other surveys or from administrative sources.

Contact us if you have any questions or concerns about record linkage:

Email: STATCAN.infostats-infostats.STATCAN@canada.ca

Telephone: 1-877-949-9492

Mail:Chief Statistician of Canada
Statistics Canada
Attention of Director, «Division's name»
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

•Report figures for calendar year 2016 at the establishment level.
•Report dollar amounts in Canadian dollars.
•Report dollar amount to exact value and cents, e.g., $100.12.
•Percentages should be rounded to whole numbers.
•Exclude sale taxes from average hourly rate.
•When precise figures are not available, please provide your best estimates.
•Enter "0", if there is no value to report

Business or organization and contact information - Question identifier:1

Please verify or provide the business or organization's legal and operating name and correct where needed.
Note: Legal name modifications should only be done to correct a spelling error or typo.

• : Legal name
• : Operating name (if applicable)

Business or organization and contact information - Question identifier:2

Please verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed.
Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

• : First name
• : Last name
• : Title
• : Preferred language of communication (English or French)
• : Mailing address (number and street)
• : City
• : Province, territory or state
• : Postal code or ZIP code (Example: A9A 9A9 or 12345-1234)
• : Country
• : Email address (Example: user@example.gov.ca)
• : Telephone number (including area code) Example: 123-123-1234
• : Extension number (if applicable)
• : Fax number (including area code) Example: 123-123-1234

Business or organization and contact information - Question identifier:3

Please verify or provide the current operational status of the business or organization identified by the legal and operating name above.

• : Operational
• : Not currently operational (e.g., temporarily or permanently closed, change of ownership)

Why is this business or organization not currently operational?

• : Seasonal operations
• : Ceased operations
• : Sold operations
• : Amalgamated with (an) other business(es) or organization(s)
• : Temporarily inactive but will re-open
• : No longer operating due to other reason(s)

Business or organization and contact information - Question identifier:4

Please verify or provide the current main activity of the business or organization identified by the legal and operating name above.

Note: The described activity was assigned using the North American Industry Classification System (NAICS).

• : This is the current main activity.
• : This is not the current main activity.

Please provide a brief but precise description of this business or organization's main activity. (e.g., breakfast cereal manufacturing, shoe store, software development)

Main Activity - Question identifier:5

You indicated that is not the current main activity.

Was this business or organization's main activity ever classified as: ?

• : Yes
• : No

Main Activity - Question identifier:6

Please search and select the industry classification code that best corresponds to this business or organization's main activity.

How to search:
• if desired, you can filter the search results by first selecting this business or organization's activity sector
• enter keywords or a brief description that best describes this business or organization main activity
• press the Search button to search the database for an activity that best matches the keywords or description you provided
• then select an activity from the list

- Select this business or organization's activity sector (optional)
- Enter keywords or a brief description, then press the Search button

Section A. Business Information - Question identifier:1

How many active clients did this business have in 2016?

An active client is defined as a business client that received a service directly (by contract and/or without an intermediary) from this business in 2016.

Include unincorporated and incorporated businesses, partnerships and sole proprietorships.
Exclude non-business clients (individuals), self-employed businesses and governmental institutions, e.g., city, school.

Please report your best estimate.

• : Number of business clients

Section A. Business Information - Question identifier:2

For 2016, provide the percentage breakdown of your 5 active business clients for the following categories.

An active client is defined as a business client that received a service in 2016 directly (by contract and/or without an intermediary) from this business.

Include unincorporated and incorporated businesses, partnerships and sole proprietorships.
Exclude non-business clients (individuals), self-employed businesses and governmental institutions, e.g., city, school.

Please report your best estimate.

If you have no clients in a given size category, reply '0'.

• a: 0 employees
• b: 1 to 4 employees
• c: 5 to 19 employees
• d: 20 to 499 employees
• e: 500 employees or more

Section B. Time spent on service delivery - Question identifier:3

In 2016, how much total time annually (in hours) did this business spend providing the following services to active business clients with 1 to 499 employees?

Include all activities associated for each service, e.g., client consultation, record preparation, processing and submission, representation and follow-up.

Round reported hours to the nearest whole number, e.g., 3.5 hours should be entered as 4 hours.

If a service was not provided by your business, reply '0'.

Employee-related services
Total hours annually and average hourly rate (excluding taxes)

• a: Payroll remittances
• b: Record of employment (ROE)
• c: Year-end filing (T4 and T4A)
• d: Workers' compensation - remittances
• e: Workers' compensation - claims

Taxation services
Total hours annually and average hourly rate (excluding taxes)

• f: Income tax filing
• g: Federal and provincial sales taxes (GST/HST or PST)
• h: Corporate tax installments

Other accounting activities
Total hours annually and average hourly rate (excluding taxes)

• i: Financial audits
• j: Bookkeeping
• k: Controllership
• l: Financial statement preparation

Financial advice
Total hours annually and average hourly rate (excluding taxes)

• m: Tax planning
• n: Financial planning or analysis
• o: Cash flow and budget analysis
• p: Business valuations

Legal services
Total hours annually and average hourly rate (excluding taxes)

• q: Criminal law
• r: Corporate law
• s: Real estate law
• t: Intellectual property law

Other services
Total hours annually and average hourly rate (excluding taxes)

• u: Corporate registration (annual filing or business status change)
• v: Other mandatory federal government regulatory paperwork
• w: Cash flow and budget analysis

Section B. Time spent on service delivery - Question identifier:4

In 2016, how much total time annually (in hours) did this business spend providing the following services to active business clients with 1 to 499 employees?

Include all activities associated for each service, e.g., client consultation, record preparation, processing and submission, representation and follow-up.

Round reported hours to the nearest whole number, e.g., 3.5 hours should be entered as 4 hours.

If a service was not provided by your business, reply '0'.

Architectural, engineering and related services
Total hours annually Average hourly rate (excluding taxes)

• a: Architectural design
• b: Landscape design
• c: Industrial development planning
• d: Providing feasibility studies, plans, designs and technical designs for engineering projects
• e: Site supervision, inspection and evaluation of engineering projects
• f: Geophysical surveying and mapping
• g: Mandatory federal government regulatory paperwork
• h: Mandatory municipal and provincial government paperwork

Total annual hours for active business clients with 1 to 499 employees

Total hours annually

Section C. Business Information - Question identifier:5

In 2016, can you provide information on services provided by this business to business's clients based on their workforce (number of employees)?

• : Yes
• : No

Section C. Business Information - Question identifier:6

For 2016, provide the percentage breakdown of your active business clients for the categories below.

An active client is defined as a business client that received a service in 2016 directly (by contract and/or without an intermediary) from this business.

Include unincorporated and incorporated businesses, partnerships and sole proprietorships.
Exclude non-business clients (individuals), self-employed businesses and governmental institutions, e.g., city, school.

Please report your best estimate.

If you have no clients in a given size category, reply '0'.

• a: 0 employees
• b: 1 to 4 employees
• c: 5 to 19 employees
• d: 20 to 499 employees
• e: 500 employees or more

Section D. Time spent on service delivery - Question identifier:7

In 2016, how much total time annually (in hours) did this business spend providing the following services to business clients with 1 to 4 employees?

Include all activities associated for each service, e.g., client consultation, record preparation, processing and submission, representation and follow-up.

Round reported hours to the nearest whole number, e.g., 3.5 hours should be entered as 4 hours.

If a service is not provided by your business, reply '0'.

Employee-related services
Total hours annually and average hourly rate (excluding taxes)

• a: Payroll remittances
• b: Record of employment (ROE)
• c: Year-end filing (T4 and T4A)
• d: Workers' compensation - remittances
• e: Workers' compensation - claims

Taxation services
Total hours annually and average hourly rate (excluding taxes)

• f: Income tax filing
• g: Federal and provincial sales taxes (GST/HST or PST)
• h: Corporate tax installments

Other accounting activities
Total hours annually and average hourly rate (excluding taxes)

• i: Financial audits
• j: Bookkeeping
• k: Controllership
• l: Financial statement preparation

Financial advice
Total hours annually and average hourly rate (excluding taxes)

• m: Tax planning
• n: Financial planning or analysis
• o: Cash flow and budget analysis
• p: Business valuations

Other services
Total hours annually and average hourly rate (excluding taxes)

• q: Corporate registration (annual filing or business status change)
• r: Other mandatory federal government regulatory paperwork
• s: Cash flow and budget analysis

Section D. Time spent on service delivery - Question identifier:8

In 2016, how much total time annually (in hours) did this business spend providing the following services to business clients with 5 to 19 employees?

Include all activities associated for each service, e.g., client consultation, record preparation, processing and submission, representation, follow-up.

Round reported hours to the nearest whole number, e.g., 3.5 hours should be entered as 4 hours.

If a service is not provided by your business, reply '0'.

Employee-related services
Total hours annually and average hourly rate (excluding taxes)

• a: Payroll remittances
• b: Record of employment (ROE)
• c: Year-end filing (T4 and T4A)
• d: Workers' compensation - remittances
• e: Workers' compensation - claims

Taxation services
Total hours annually and average hourly rate (excluding taxes)

• f: Income tax filing
• g: Federal and provincial sales taxes (GST/HST or PST)
• h: Corporate tax installments

Other accounting activities
Total hours annually and average hourly rate (excluding taxes)

• i: Financial audits
• j: Bookkeeping
• k: Controllership
• l: Financial statement preparation

Financial advice
Total hours annually and average hourly rate (excluding taxes)

• m: Tax planning
• n: Financial planning or analysis
• o: Cash flow and budget analysis
• p: Business valuations

Other services
Total hours annually and average hourly rate (excluding taxes)

• q: Corporate registration (annual filing or business status change)
• r: Other mandatory federal government regulatory paperwork
• s: Cash flow and budget analysis

Section D. Time spent on service delivery - Question identifier:9

In 2016, how much total time annually (in hours) did this business spend providing the following services to business clients with 20 to 499 employees?

Include all activities associated for each service, e.g., client consultation, record preparation, processing and submission, representation, follow-up.

Round reported hours to the nearest whole number, e.g., 3.5 hours should be entered as 4 hours.

If a service is not provided by your business, reply '0'.

Employee-related services
Total hours annually and average hourly rate (excluding taxes)

• a: Payroll remittances
• b: Record of employment (ROE)
• c: Year-end filing (T4 and T4A)
• d: Workers' compensation - remittances
• e: Workers' compensation - claims

Taxation services
Total hours annually and average hourly rate (excluding taxes)

• f: Income tax filing
• g: Federal and provincial sales taxes (GST/HST or PST)
• h: Corporate tax installments

Other accounting activities
Total hours annually and average hourly rate (excluding taxes)

• i: Financial audits
• j: Bookkeeping
• k: Controllership
• l: Financial statement preparation

Financial advice
Total hours annually and average hourly rate (excluding taxes)

• m: Tax planning
• n: Financial planning or analysis
• o: Cash flow and budget analysis
• p: Business valuations

Other services
Total hours annually and average hourly rate (excluding taxes)

• q: Corporate registration (annual filing or business status change)
• r: Other mandatory federal government regulatory paperwork
• s: Cash flow and budget analysis

Section E. Business Information - Question identifier:10

In 2016, can you provide information on services provided by this business to business's clients based on their revenue?

• : Yes
• : No

Section E. Business Information - Question identifier:11

In 2016, provide the percentage breakdown of your active business clients for the categories below.

An active client is defined as a business client that received a service in 2016 directly (by contract and/or without an intermediary) from this business.

Include unincorporated and incorporated businesses, partnerships and sole proprietorships.
Exclude non-business clients (individuals), self-employed businesses and governmental institutions, e.g., city, school.

Please report your best estimate.

If you have no clients in a given size category, reply '0'.

• a: Less than $1,000,000
• b: $1,000,000 to $4,999,999
• c: $5,000,000 or more

Section F. Time spent on service delivery - Question identifier:12

In 2016, how much total time annually (in hours) did this business spend providing the following services to business clients with less than $1,000,000 in revenue?

Include all activities associated for each service, e.g., client consultation, record preparation, processing and submission, representation, follow-up.

Round reported hours to the nearest whole number, e.g., 3.5 hours should be entered as 4 hours.

If a service is not provided by your business, reply '0'

Employee-related services
Total hours annually and average hourly rate (excluding taxes)

• a: Payroll remittances
• b: Record of employment (ROE)
• c: Year-end filing (T4 and T4A)
• d: Workers' compensation - remittances
• e: Workers' compensation - claims

Taxation services
Total hours annually and average hourly rate (excluding taxes)

• f: Income tax filing
• g: Federal and provincial sales taxes (GST/HST or PST)
• h: Corporate tax installments

Other accounting activities
Total hours annually and average hourly rate (excluding taxes)

• i: Financial audits
• j: Bookkeeping
• k: Controllership
• l: Financial statement preparation

Financial advice
Total hours annually and average hourly rate (excluding taxes)

• m: Tax planning
• n: Financial planning or analysis
• o: Cash flow and budget analysis
• p: Business valuations

Other services
Total hours annually and average hourly rate (excluding taxes)

• q: Corporate registration (annual filing or business status change)
• r: Other mandatory federal government regulatory paperwork
• s: Cash flow and budget analysis

Section F. Time spent on service delivery - Question identifier:13

In 2016, how much total time annually (in hours) did this business spend providing the following services to business clients with $1,000,000 to $4,999,999 in revenue?

Include all activities associated for each service, e.g., client consultation, record preparation, processing and submission, representation, follow-up.

Round reported hours to the nearest whole number, e.g., 3.5 hours should be entered as 4 hours.

If a service is not provided by your business, reply '0'.

Employee-related services
Total hours annually and average hourly rate (excluding taxes)

• a: Payroll remittances
• b: Record of employment (ROE)
• c: Year-end filing (T4 and T4A)
• d: Workers' compensation - remittances
• e: Workers' compensation - claims

Taxation services
Total hours annually and average hourly rate (excluding taxes)

• f: Income tax filing
• g: Federal and provincial sales taxes (GST/HST or PST)
• h: Corporate tax installments

Other accounting activities
Total hours annually and average hourly rate (excluding taxes)

• i: Financial audits
• j: Bookkeeping
• k: Controllership
• l: Financial statement preparation

Financial advice
Total hours annually and average hourly rate (excluding taxes)

• m: Tax planning
• n: Financial planning or analysis
• o: Cash flow and budget analysis
• p: Business valuations

Other services
Total hours annually and average hourly rate (excluding taxes)

• q: Corporate registration (annual filing or business status change)
• r: Other mandatory federal government regulatory paperwork
• s: Cash flow and budget analysis

Section F. Time spent on service delivery - Question identifier:14

In 2016, how much total time annually (in hours) did this business spend providing the following services to business clients with $5,000,000 or more in revenue?

Include all activities associated for each service, e.g., client consultation, record preparation, processing and submission, representation, follow-up.

Round reported hours to the nearest whole number, e.g., 3.5 hours should be entered as 4 hours.

If a service is not provided by your business, reply '0'.

Employee-related services
Total hours annually and average hourly rate (excluding taxes)

• a: Payroll remittances
• b: Record of employment (ROE)
• c: Year-end filing (T4 and T4A)
• d: Workers' compensation - remittances
• e: Workers' compensation - claims

Taxation services
Total hours annually and average hourly rate (excluding taxes)

• f: Income tax filing
• g: Federal and provincial sales taxes (GST/HST or PST)
• h: Corporate tax installments

Other accounting activities
Total hours annually and average hourly rate (excluding taxes)

• i: Financial audits
• j: Bookkeeping
• k: Controllership
• l: Financial statement preparation

Financial advice
Total hours annually and average hourly rate (excluding taxes)

• m: Tax planning
• n: Financial planning or analysis
• o: Cash flow and budget analysis
• p: Business valuations

Other services
Total hours annually and average hourly rate (excluding taxes)

• q: Corporate registration (annual filing or business status change)
• r: Other mandatory federal government regulatory paperwork
• s: Cash flow and budget analysis

Section G. Business Information - Question identifier:15

In 2016, provide the percentage breakdown of your active business clients for the employment categories below.

An active client is defined as a business client that received a service in 2016 directly (by contract and/or without an intermediary) from this business.

Include unincorporated and incorporated businesses, partnerships and sole proprietorships.
Exclude non-business clients (individuals), self-employed businesses and governmental institutions, e.g., city and school.

Please report your best estimate.

If you have no clients in a given size category, reply '0'.

• a: 0 employees
• b: 1 to 4 employees
• c: 5 to 19 employees
• d: 20 to 499 employees
• e: 500 employees or more

Section H. Time spent on service delivery - Question identifier:16

In 2016, how much total time annually (in hours) did this business spend providing the following services to active business clients with 1 to 499 employees?

Include all activities associated for each service, e.g., client consultation, record preparation, processing and submission, representation, follow-up.

Round reported hours to the nearest whole number, e.g., 3.5 hours should be entered as 4 hours.

If a service is not provided by your business, reply '0'.

Employee-related services
Total hours annually and average hourly rate (excluding taxes)

• a: Payroll remittances
• b: Record of employment (ROE)
• c: Year-end filing (T4 and T4A)
• d: Workers' compensation - remittances
• e: Workers' compensation - claims

Taxation services
Total hours annually and average hourly rate (excluding taxes)

• f: Income tax filing
• g: Federal and provincial sales taxes (GST/HST or PST)
• h: Corporate tax installments

Other accounting activities
Total hours annually and average hourly rate (excluding taxes)

• i: Financial audits
• j: Bookkeeping
• k: Controllership
• l: Financial statement preparation

Financial advice
Total hours annually and average hourly rate (excluding taxes)

• m: Tax planning
• n: Financial planning or analysis
• o: Cash flow and budget analysis
• p: Business valuations

Other services
Total hours annually and average hourly rate (excluding taxes)

• q: Corporate registration (annual filing or business status change)
• r: Other mandatory federal government regulatory paperwork
• s: Cash flow and budget analysis

Contact person - Question identifier:1

Statistics Canada may need to contact the person who completed this questionnaire for further information.

• Note: If the contact person is the same as on cover page, please check here.
  
  Otherwise, who is the best person to contact about this questionnaire?
• 1: First name
• 2: Last name
• 3: Title
• 4: Email address (Example: user@example.gov.ca)
• 5: Telephone number (including area code) - Example: 123-123-1234
• 6: Extension number (if applicable)
• 7: Fax number (including area code) - Example: 123-123-1234

Feedback - Question identifier:1

How long did it take to complete this questionnaire?

• Note: Include the time spent gathering the necessary information.
• 1: Hours
• 2: Minutes

Feedback - Question identifier:2

We invite your comments about this questionnaire.