Annual Survey of Service Industries: Employment Services - Short Questionnaire - 2016

Business or organization and contact information - Question identifier:1

Please verify or provide the business or organization's legal and operating name and correct where needed. Note: Legal name modifications should only be done to correct a spelling error or typo.

Legal name

Operating name (if applicable)

Business or organization and contact information - Question identifier:2

Please verify or provide the contact information of the designated business or organization contact person for this questionnaire and correct where needed. Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

First name

Last name

Title

Preferred language of communication

Mailing address (number and street)

City

Province, territory or state

Postal code or ZIP code Example: A9A 9A9 or 12345-1234

Country

Email address Example: user@example.gov.ca

Telephone number (including area code) Example: 123-123-1234

Extension number (if applicable)

Fax number (including area code) Example: 123-123-1234

Business or organization and contact information - Question identifier:3

Please verify or provide the current operational status of the business or organization identified by the legal and operating name above.

.

• 1: Operational
• 2: Not currently operational e.g., temporarily or permanently closed, change of ownership

Why is this business or organization not currently operational?

• 1: Seasonal operations
• 2: Ceased operations
• 3: Sold operations
• 4: Amalgamated with (an) other business(es) or organization(s)
• 5: Temporarily inactive but will re-open
• 6: No longer operating due to other reason(s)

Business or organization and contact information - Question identifier:3a

Seasonal operations

When did this business or organization close for the season?

When does this business or organization expect to resume operations?
Date:
Example: YYYY-MM-DD

Business or organization and contact information - Question identifier:3b

Ceased operations

When did this business or organization cease operations?
Date:
Example: YYYY-MM-DD

Why did this business or organization cease operations?

• 1: Bankruptcy
• 2: Liquidation
• 3: Dissolution
• 4: Other reasons - specify:

Why did this business or organization cease operations? Other reasons - specify

Business or organization and contact information - Question identifier:3c

Sold operations

When was this business or organization sold?
Date:
Example: YYYY-MM-DD

What is the legal name of the buyer?

Business or organization and contact information - Question identifier:3d

Amalgamated with (an) other business(es) or organization(s)

When did this business or organization amalgamate?

What is the legal name of the resulting or continuing business or organization?

What is (are) the legal name(s) of the other amalgamated business(es) or organization(s)?

Business or organization and contact information - Question identifier:3e

Temporarily inactive but will re-open

When did this business or organization become temporarily inactive?

When does this business or organization expect to resume operations?

Why is this business or organization temporarily inactive?

Business or organization and contact information - Question identifier:3f

No longer operating due to other reason(s)

When did this business or organization cease operations?
Date:
Example: YYYY-MM-DD

Why did this business or organization cease operations?

Main activity - Question identifier:4

Please verify or provide the current main activity of the business or organization identified by the legal and operating name above. Note: The described activity was assigned using the North American Industry Classification System (NAICS).

.

• 1: This is the current main activity.
• 2: This is not the current main activity.

This is not the current main activity - Please provide a brief but precise description of this business or organization's main activity. e.g., breakfast cereal manufacturing, shoe store, software development

Main activity - Question identifier:5

You indicated that is not the current main activity. Was this business or organization's main activity ever classified as: ?

• 1: Yes
• 2: No

Main activity - Question identifier:5a

When did the main activity change?

Main activity - Question identifier:6

Please search and select the industry classification code that best corresponds to this business or organization's main activity. How to search:
- if desired, you can filter the search results by first selecting this business or organization's activity sector
- enter keywords or a brief description that best describes this business or organization main activity
- press the Search button to search the database for an activity that best matches the keywords or description you provided
- then select an activity from the list.

Select this business or organization's activity sector (optional)

Enter keywords or a brief description, then press the Search button

Please select an activity (industry code)

Please select an activity (industry description)

E-Commerce - Question identifier:1

For the reporting period of YYYY MM DD to YYYY MM DD, what was this business's total revenue?

Please report all amounts in thousands of Canadian dollars.

E-Commerce - Question identifier:2

For the reporting period of YYYY MM DD to YYYY MM DD, did this business have any e-commerce revenue?

E-commerce revenue: sale of goods and services conducted over the Internet with or without online payment.
Include: all revenue for which an order is received and commitment to purchase is made via the Internet, although payment can be made by other means, such as orders made on web pages, an extranet, mobile devices or Electronic Data Interchange (EDI).
Exclude: orders made by telephone, facsimile or e-mail.

• 1: Yes
• 2: No

E-Commerce - Question identifier:3

Of the <####> in total revenue reported, what was the total e-commerce revenue?

If precise figures are not available, please provide your best estimate.

E-Commerce - Question identifier:4

Did this business make sales over the Internet through any of the following methods from YYYY MM DD to YYYY MM DD?
Select all that apply.

Via a mobile app

Via your company website

Via a third-party website

Via Electronic Data Interchange (EDI)

Other methods - specify:

Other methods - specify: (description)

E-Commerce - Question identifier:5

Does this business have any full-time staff dedicated solely to activities related to e-commerce?

• 1: Yes
• 2: No

E-Commerce - Question identifier:6

Why did this business not make sales over the Internet?
Select all that apply.

Goods and services do not lend themselves to online sales

Prefer to maintain current business model

Lack of skilled workers to implement and maintain e-commerce infrastructure

Cost of development is too high

Security concerns

Other reasons - specify:

Other reasons - specify: (description)

Industry characteristics - Question identifier:1

What were this business's sales for each of the following types of employment services? Please report all amounts in thousands of Canadian dollars.

Industry characteristics - Question identifier:a)

Executive/retained search services

Industry characteristics - Question identifier:b)

Permanent placement services -Exclude: executive/retained search services

Industry characteristics - Question identifier:c)

Contract staffing services (temporary assignment of contract employees — non T4 recipients)

Industry characteristics - Question identifier:d)

Temporary staffing services (temporary assignment of staffing firm employees — T4 recipients)

Industry characteristics - Question identifier:e)

Temporary staffing to permanent placement services (temporary assignment of staffing firm employees — T4 recipients — with the expectation of permanent work at the end of the trial period with the client)

Industry characteristics - Question identifier:f)

Co-employment staffing and payrolling services (co-employment staffing is provided by a professional employer organization; payrolling is long term staffing such as labour leasing, staff leasing, employee leasing and extended employee staffing)

Industry characteristics - Question identifier:g)

Other sales of goods and services - specify:

Industry characteristics - Question identifier:g)

Other sales of goods and services - specify: Description

Total sales of goods and services

Industry characteristics - Question identifier:2

What were this business's labour costs for the following types of employees and contractors?

Industry characteristics - Question identifier:a)

Salaries, wages and benefits paid to internal employees — T4 recipients

Industry characteristics - Question identifier:b)

Salaries, wages and benefits paid to employees temporarily assigned — T4 recipients

Industry characteristics - Question identifier:c)

Amounts paid to contractors temporarily assigned — non T4 recipients

Industry characteristics - Question identifier:3

For the reporting period of YYYY MM DD to YYYY MM DD, how many internal employees (T4 recipients) did this business have?

Sales by type of client - Question identifier:1

What was this business's breakdown of sales by the following types of client?

Sales by type of client - Question identifier:a

Clients in Canada - individuals and households

Sales by type of client - Question identifier:b

Clients in Canada - businesses

Sales by type of client - Question identifier:c

Clients in Canada - governments, not-for-profit organizations and public institutions e.g., hospitals and schools

Clients outside of Canada

Total percentage

Sales by consumer location - Question identifier:1

What was the percentage breakdown of this business's sales by consumer location?

Consumer location is the location where the goods or services will ultimately be used.

If ultimate consumer location is not known, the following are acceptable substitutes:
-shipping destination
-client's billing address
-location of this business's retail customers
-location of this business's warehouses/distribution centres.

Sales by consumer location - Question identifier:a

Newfoundland and Labrador

Sales by consumer location - Question identifier:b

Prince Edward Island

Sales by consumer location - Question identifier:c

Nova Scotia

Sales by consumer location - Question identifier:d

New Brunswick

Sales by consumer location - Question identifier:e

Quebec

Sales by consumer location - Question identifier:f

Ontario

Sales by consumer location - Question identifier:g

Manitoba

Sales by consumer location - Question identifier:h

Saskatchewan

Sales by consumer location - Question identifier:i

Alberta

Sales by consumer location - Question identifier:j

British Columbia

Sales by consumer location - Question identifier:k

Yukon

Sales by consumer location - Question identifier:l

Northwest Territories

Sales by consumer location - Question identifier:m

Nunavut

Sales by consumer location - Question identifier:n

United States

Sales by consumer location - Question identifier:o

All other countries

Total percentage

Indicate any changes or events that affected the reported values for this business or organization, compared with the last reporting period. Select all that apply.

• 1: Strike or lock-out
• 2: Exchange rate impact
• 3: Price changes in goods or services sold
• 4: Contracting out
• 5: Organisational change
• 6: Price changes in labour or raw materials
• 7: Natural disaster
• 8: Recession
• 9: Change in product line
• 10: Sold business units
• 11: Expansion
• 12: New/lost contract
• 13: Plant Closures
• 14: Acquisition of business units
• 15: Other changes or events - specify:
• 16: Other changes or events - specify: (description)
• 17: No changes or events

Contact person - Question identifier:1

Who is the best person to contact about this questionnaire?

First name:

Last name:

Title:

Email address:

Telephone number (including area code):

Extension number (if applicable):

Fax number (including area code):

Feedback - Question identifier:1

How long did it take to complete this questionnaire? Include time spent gathering the necessary information.

Hours

Minutes

Feedback - Question identifier:2

We invite your comments about this questionnaire.