Survey on Financing and Growth of Small and Medium Enterprises, 2023

For Information onlyThis is an electronic survey example for information purposes only. This is not a working questionnaire.

Why are we conducting this survey?

The objective of this survey is to collect general characteristics on small- and medium-sized businesses and their financing activities. It collects information on the types of debt, lease and equity financing that small and medium enterprises (SMEs) rely on. Furthermore, it collects information on any recent attempts to obtain new financing. It also collects additional information about circumstances that affect the way these businesses operate.

Statistics Canada is conducting this survey on behalf of a consortium led by Innovation, Science and Economic Development Canada. The data obtained from this survey will be used by both the public and private sectors. Innovation, Science and Economic Development Canada will use this information to study the availability of financing to SMEs and to recommend policy changes to assist businesses. Other government departments will use this information to develop national and regional programs and for policy planning. Businesses will use this information for market analysis or to compare the performance of their firm with the performance of firms of a similar size within the same industry. Industry associations will use the information for industry performance measurement and for market development, and suppliers of financing for SMEs will use the information to determine gaps in their services.

Your information may also be used by Statistics Canada for other statistical and research purposes.

Although voluntary, your participation is important so that the information collected is as accurate and complete as possible.

Other important information

Authorization to collect this information

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

Confidentiality

By law, Statistics Canada is prohibited from releasing any information it collects that could identify any person, business or organization, unless consent has been given by the respondent, or as permitted by the Statistics Act. Statistics Canada will use the information from this survey for statistical purposes only.

Record Linkages

To enhance the data from this survey and to reduce the response burden, Statistics Canada may combine the acquired data with information from other surveys or from administrative sources.

Contact us if you have any questions or concerns about record linkage:

Email: infostats@statcan.gc.ca- this link will open in a new window

Telephone: 1-877-949-9492

Mail:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Centre for Special Business Projects
150 Tunney's Pasture Driveway
Ottawa, Ontario
K1A 0T6

Data sharing agreements

To reduce the response burden, Statistics Canada has entered into data sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:

Chief Statistician of Canada
Statistics Canada
Attention of Director, Centre for Special Business Projects
150 Tunney's Pasture Driveway
Ottawa, ON K1A 0T6

For this survey, there is a Section 12 agreement with Institut de la statistique du Québec.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Reporting period

For the purposes of this survey, report information for the 12-month period ending between January 1, 2023 and December 31, 2023.

If your 12-month fiscal period has not yet ended, provide your best estimate for the entire year.

Reporting instructions

. Report dollar amounts in Canadian dollars (CAN$).
. Report dollar amounts rounded to the nearest dollar.
. Percentages should be rounded to whole numbers.
. When precise figures are not available, provide your best estimates.
. Enter "0" if there is no value to report.

Deadline for completing this questionnaire

Please complete this questionnaire and submit it within 30 days of receipt.

Business or organization and contact information

Business or organization and contact information - Question identifier:1.

Verify or provide the business or organization's legal and operating name and correct information if needed.
Note: Legal name should only be modified to correct a spelling error or typo.
: Legal name
: Operating name (if applicable)

Business or organization and contact information - Question identifier:2.

Verify or provide the contact information for the designated contact person for the business or organization, and correct information if needed.
Note: The designated contact person is the person who should receive this questionnaire. The designated contact person may not always be the one who actually completes the questionnaire.

: First name
: Last name
Title
Preferred language of communication
: English
: French
Mailing address (number and street)
City
Province, territory or state
Postal code or ZIP
Example: A9A 9A9 or 12345-1234
Country
: Canada
: United States
Email address
Example: user@example.gov.ca
Telephone number (including area code)
Example: 123-123-1234
Extension number (if applicable)
Fax number (including area code)
Example: 123-123-1234

Business or organization and contact information - Question identifier:3.

Verify or provide the current operational status of the business or organization identified by the legal and operating name above.

: Operational
: Not currently operational
e.g., temporarily or permanently closed, change of ownership
Why is this business or organization not currently operational?
: Seasonal operations
When did this business or organization close for the season?
Date
Example: YYYY-MM-DD
When does this business or organization expect to resume operations?
Date
Example: YYYY-MM-DD
: Ceased operations
When did this business or organization cease operations?
Date
Example: YYYY-MM-DD
Why did this business or organization cease operations?
Bankruptcy
Liquidation
Dissolution
Other
Specify the other reasons why operations ceased
: Sold operations
When was this business or organization sold?
Date
Example: YYYY-MM-DD
What is the legal name of the buyer?
: Amalgamated with other businesses or organizations
When did this business or organization amalgamate?
Date
Example: YYYY-MM-DD
What is the legal name of the resulting or continuing business or organization?
What are the legal names of the other amalgamated businesses or organizations?
: Temporarily inactive but expected to reopen
When did this business or organization become temporarily inactive?
Date
Example: YYYY-MM-DD
When does this business or organization expect to resume operations?
Date
Example: YYYY-MM-DD
Why is this business or organization temporarily inactive?
: No longer operating due to other reasons
When did this business or organization cease operations?
Date
Example: YYYY-MM-DD
Why did this business or organization cease operations?

Business or organization and contact information - Question identifier:4.

Verify or provide the current main activity of the business or organization identified by the legal and operating name above.
Note: The described activity was assigned using the North American Industry Classification System (NAICS).
Description and examples
: This is the current main activity
: This is not the current main activity
Provide a brief but precise description of this business or organization's main activity
e.g., breakfast cereal manufacturing, shoe store, software development

Business profile

Business profile - Question identifier:1.

Which of the following describe this business?
Select all that apply.
Is it:

: A corporation
A legally established entity. It can enter into contracts and own property in its own name, separately and distinctly from its owners.
: A partnership
An association or relationship between two or more individuals, corporations, trusts, or partnerships that join together to carry on a trade or business.
: A sole proprietorship
An unincorporated business that is owned by one individual.
: A franchise
A right granted to an individual or group to market a company's goods or services within a certain territory or location. The franchise has access to the franchisor's proprietary knowledge, processes and trademarks.
: A joint venture
Exists when two or more companies agree to contribute goods, services and/or capital to a common commercial enterprise.
: A government agency, or owned or controlled by a government agency
An administrative unit of government which is responsible for the oversight and administration of specific functions.
: A non-profit organization
An organization that does not distribute its surplus funds to owners or shareholders, but instead uses them to help pursue its goals.
e.g. charitable organizations, trade unions, trade associations and public arts organizations.
OR
: Other type of business
OR
: Don't know

Business profile - Question identifier:2.

Which of the following describe this organization?
Select all that apply.
Is it:

: A corporation
A legally established entity. It can enter into contracts and own property in its own name, separately and distinctly from its owners.
: A partnership
An association or relationship between two or more individuals, corporations, trusts, or partnerships that join together to carry on a trade or business.
: A sole proprietorship
An unincorporated business that is owned by one individual.
: A franchise
A right granted to an individual or group to market a company's goods or services within a certain territory or location. The franchise has access to the franchisor's proprietary knowledge, processes and trademarks.
: A joint venture
Exists when two or more companies agree to contribute goods, services and/or capital to a common commercial enterprise.
: A government agency, or owned or controlled by a government agency
An administrative unit of government which is responsible for the oversight and administration of specific functions.
: A non-profit organization
An organization that does not distribute its surplus funds to owners or shareholders, but instead uses them to help pursue its goals.
e.g. charitable organizations, trade unions, trade associations and public arts organizations.
OR
: Other type of business
OR
: Don't know

Business profile - Question identifier:3.

Which of the following statements describe this organization?

a.: This organization has a clear social, environmental or cultural mission
This mission should be stated in the organization's articles of incorporation or by-laws.
Yes
No
b.: This organization focuses its business activities on carrying out a social, environmental or cultural mission
Yes
No
c.: This organization reinvests its surpluses, if there are any, to further a social, environmental or cultural mission
Yes
No

Business profile - Question identifier:4.

In 2023, how many employees did this business or organization have?
Include all employees who received a T4 in 2023.
Exclude business owners, contract workers and other personnel who were not issued a T4 (i.e., T4A)

: Number of full-time employees
Full-time employment consists of persons who usually work 30 hours or more per week.
: Number of part-time employees
Part-time employment consists of persons who usually work fewer than 30 hours per week.
: OR
Don't know

General financing

The following questions ask about the financing of this business or organization.

General financing - Question identifier:5.

How did the current owners obtain this business or organization?
Did they:

: Start this business or organization from scratch
: Buy this business or organization from third party
: Inherit or buy this business or organization from family members
: Dont' know

General financing - Question identifier:6.

In what year was this business or organization first established?
Year
OR
Dont'know

General financing - Question identifier:7.

In what year did this business or organization first start selling goods or services?
Year
OR
Don't know

General financing - Question identifier:8.

Which of the following sources of financing were used to start this business or organization?
Select all that apply.

: Credit from financial institutions
Credit includes term business loans, non-residential mortgages, business lines of credit and credit cards.
e.g., chartered banks, caisses populaires, credit unions, Business Development Bank of Canada, Export Development Canada, Farm Credit Canada
: Personal financing used towards this business
e.g., personal loans, lines of credit or credit cards from financial institutions, and personal savings of business owner.
: Financing from friends or relatives of business owners
: Retained earnings (from previous or other business)
Refers to the portion of net income not paid out to owners as dividends but retained by the business.
: Trade credit from suppliers
Involves making a new request to purchase any materials, equipment or inventory on credit from a supplier. Trade credit debt is reported as "accounts payable" on your financial statements.
: Lease financing
Include leasing of machinery, equipment, tools and vehicles.
Exclude leasing of buildings.
: Government loans, grants, subsidies and non-repayable contributions
Exclude loan guarantees.
: Financing from angel investors and venture capital providers
An angel investor is an individual (or group) unrelated to the business that provides financial backing and often advice to a business.
Exclude friends or family.
: Other
Specify the other source of financing used to start this business or organization
OR
Don't know

General financing - Question identifier:9.

Which of the following sources of financing were used to purchase this business or organization?
Select all that apply.

: Credit from financial institutions
Credit includes term business loans, non-residential mortgages, business lines of credit and credit cards.
e.g., chartered banks, caisses populaires, credit unions, Business Development Bank of Canada, Export Development Canada, Farm Credit Canada
: Personal financing used towards this business
e.g., personal loans, lines of credit or credit cards from financial institutions, and personal savings of business owner.
: Financing from friends or relatives of business owners
: Retained earnings (from previous or other business)
Refers to the portion of net income not paid out to owners as dividends but retained by the business.
: Trade credit from suppliers
Involves making a new request to purchase any materials, equipment or inventory on credit from a supplier. Trade credit debt is reported as "accounts payable" on your financial statements.
: Lease financing
Include leasing of machinery, equipment, tools and vehicles.
Exclude leasing of buildings.
: Government loans, grants, subsidies and non-repayable contributions
Exclude loan guarantees.
: Financing from angel investors and venture capital providers
An angel investor is an individual (or group) unrelated to the business that provides financial backing and often advice to a business.
Exclude friends or family.
: Other
Specify the other source of financing used to start this business or organization
OR
Don't know

Mortgages

The following questions ask for details concerning your requests for financing in 2023.

Mortgages - Question identifier:10.

In 2023, did this business or organization request a non-residential mortgage or refinancing of an existing non-residential mortgage?
Include commercial mortgages.
Exclude residential mortgages.

: Yes
For the largest request, what was the dollar amount?
Your largest request in 2023 is the one with the largest monetary value.
Rounded to the nearest CAN$
OR
Don't know
: No
: Don't know

Mortgages - Question identifier:11.

What was the outcome of this mortgage request?

: The full amount was authorized
: A partial amount was authorized
Specify the amount authorized
Rounded to the nearest CAN$
OR
Don't know
: Request was rejected
: Request is still under review
: Request was withdrawn
: Don't know

Mortgages - Question identifier:12.

For the mortgage request in which the full amount was authorized, which of the following best describes the value of the loan?

: Less than required
: Amount required
: More than required
: Don't know

Mortgages - Question identifier:13.

What reasons were given by the credit provider for turning down the request?
Select all that apply.
Was it:

: Insufficient sales or cash-flow
: Insufficient collateral
: Poor or lack of credit experience or history
: Project was considered too risky
: Business operates in an unstable industry
: Other
OR
: No reason given by credit provider
OR
Don't know

Mortgages - Question identifier:14.

What was the annual interest rate on this mortgage?

: Fixed interest rate (%)
Note: If the rate is fixed, please report the total fixed interest rate
%
OR
Variable interest rate (%)
Note: If the rate is variable, please report the variable rate excluding Prime.
e.g. If your variable interest rate is Prime + 0.45%, please only report 0.45%.
%
OR
Don't know

Mortgages - Question identifier:15.

What was the length of term of this mortgage?
Please report the length in months.
Months
OR
Don't know

Business lines of credit

Business lines of credit - Question identifier:16.

In 2023, did this business or organization request a business line of credit or increase in the credit limit of the current line of credit?

: Yes
For the largest request, what was the dollar amount?
Your largest request in 2023 is the one with the largest monetary value.
Rounded to the nearest CAN$
OR
Don't know
: No
: Don't know

Business lines of credit - Question identifier:17.

What was the outcome of this line of credit request?

: The full amount was authorized
: A partial amount was authorized
Specify the amount authorized
Rounded to the nearest CAN$
OR
Don't know
: Request was rejected
: Request is still under review
: Request was withdrawn
: Don't know

Business lines of credit - Question identifier:18.

For the line of credit request in which the full amount was authorized, which of the following best describes the value of the line of credit?

: Less than required
: Amount required
: More than required
: Don't know

Business lines of credit - Question identifier:19.

What reasons were given by the credit provider for turning down this request?
Select all that apply.

Was it:

: Insufficient sales or cash-flow
: Insufficient collateral
: Poor or lack of credit experience or history
: Project was considered too risky
: Business operates in an unstable industry
: Other
OR
: No reason given by credit provider
OR
Don't know

Business lines of credit - Question identifier:20.

What was the annual interest rate on this line of credit request?

: Fixed interest rate (%)
Note: If the rate is fixed, please report the total fixed interest rate
%
OR
Variable interest rate (%)
Note: If the rate is variable, please report the variable rate excluding Prime.
e.g. If your variable interest rate is Prime + 0.45%, please only report 0.45%.
%
OR
Don't know

Term loans

Term loans - Question identifier:21.

In 2023, did this business or organization request a term loan?
A term loan is a loan from a financial institution for a fixed period of time with a fixed monthly payment.
Exclude lease financing.

: Yes
For the largest request, what was the dollar amount?
Your largest request in 2023 is the one with the largest monetary value.
Rounded to the nearest CAN$
OR
Don't know
: No
: Don't know

Term loans - Question identifier:22.

What was the outcome of this term loan request?

: The full amount was authorized
: A partial amount was authorized
Specify the amount authorized
Rounded to the nearest CAN$
OR
Don't know
: Request was rejected
: Request is still under review
: Request was withdrawn
: Don't know

Term loans - Question identifier:23.

For the term loan request in which the full amount was authorized, which of the following best describes the value of the loan?

: Less than required
: Amount required
: More than required
: Don't know

Term loans - Question identifier:24.

What reasons were given by the credit provider for turning down the request?
Select all that apply.

Was it:

: Insufficient sales or cash-flow
: Insufficient collateral
: Poor or lack of credit experience or history
: Project was considered too risky
: Business operates in an unstable industry
: Other
OR
: No reason given by credit provider
OR
Don't know

Term loans - Question identifier:25.

What was the annual interest rate on this term loan?

: Fixed interest rate (%)
Note: If the rate is fixed, please report the total fixed interest rate
%
OR
Variable interest rate (%)
Note: If the rate is variable, please report the variable rate excluding Prime.
e.g. If your variable interest rate is Prime + 0.45%, please only report 0.45%.
%
OR
Don't know

Term loans - Question identifier:26.

What was the length of term of this term loan?
Please report the length in months.
Months
OR
Don't know

Business credit cards

Business credit cards - Question identifier:27.

In 2023, did this business or organization request a new business credit card or increase in the credit limit of the current credit card?
Include: Supplier credit cards, such as Home Depot, Lowes, etc.
Exclude replacement or new business credit cards that have no effect on the amount of credit owned by the company.

: Yes
For the largest request, what was the credit limit?
Your largest request in 2023 is the one with the largest monetary value.
Rounded to the nearest CAN$
OR
Don't know
: No
: Don't know

Business credit cards - Question identifier:28.

What was the outcome of this business or organization credit card request?

: The full amount was authorized
: A partial amount was authorized
Specify the amount authorized
Rounded to the nearest CAN$
OR
Don't know
: Request was rejected
: Request is still under review
: Request was withdrawn
: Don't know

Business credit cards - Question identifier:29.

For the credit card request in which the full amount was authorized, which of the following best describes the approved value?

: Less than required
: Amount required
: More than required
: Don't know

Business credit cards - Question identifier:30.

What reasons were given by the credit provider for turning down this request?
Select all that apply.

Was it:

: Insufficient sales or cash-flow
: Insufficient collateral
: Poor or lack of credit experience or history
: Project was considered too risky
: Business operates in an unstable industry
: Other
OR
: No reason given by credit provider
OR
Don't know

Business credit cards - Question identifier:31.

What was the annual interest rate on this new business credit card or on the increase in the credit card limit?
Interest rate (%)
OR
Don't know

General debt financing

General debt financing - Question identifier:32.

When you requested a Mortgage/Term Loan/Line of Credit/Credit Card, what were the intended uses of this financing in 2023?
Consider all debt financing that was requested, i.e., Mortgage/Term Loan/Line of Credit/Credit Card.
Select all that apply.

: Land and buildings
: Vehicles or rolling stock
: Computer hardware
: Computer software
: Other machinery or equipment
: Working capital and operating capital for inventory, paying suppliers, salaries, or other obligations
: Research and development
: Debt consolidation or payments
: Purchase a business
: Reducing carbon footprint
: To enter a new market
: Digital and tech investments
e.g., artificial intelligence, e-commerce, digital marketing, cyber security, or cloud computing.
: Other
Specify the other intended use of the financing
OR
Don't know

General debt financing - Question identifier:33.

In 2023, what collateral did this business or organization provide to obtain new debt financing?
Consider all debt financing that was requested: Mortgage/Term Loan/Line of Credit/Credit Card.
Select all that apply.

: Business tangible assets
e.g, land, buildings, material and equipment, inventories, accounts receivable, financial assets, intellectual property.
: Personal assets
: Other
OR
No collateral required
OR
Don't know

General debt financing - Question identifier:34.

In 2023, who provided the debt financing that was requested?
Consider all debt financing that was requested, i.e., Mortgage/Term Loan/Line of Credit/Credit Card.
Select all that apply.

: Chartered bank, including Alberta Treasury Branches
e.g., Royal Bank of Canada (RBC), Toronto-Dominion Bank (TD), Bank of Montreal (BMO), National Bank of Canada, Canadian Western Bank.
Specify chartered bank
: Credit union / Caisse populaire
: Government institution
e.g., Business Development Bank of Canada, Export Development Canada, Farm Credit Canada
Specify government institution
: Online alternative lenders
e.g., Evolicity, Merchant Advance Capital, OnDeck, crowdfunding (Indiegogo, Kickstarter) or peer-to-peer lenders (Grow, Borrowell)
Specify online alternative lender
: Other
e.g., Aboriginal financial institutions, Portfolio Managers and Financial Companies
Specify other provider
OR
Don't know

Lease financing

Lease financing - Question identifier:35.

In 2023, did this business or organization request a new contract to lease any material or equipment?
Include leasing of machinery, equipment, tools and vehicles.
Exclude leasing of buildings.

: Yes
For the largest request, what was the total value of the asset?
Your largest request in 2023 is the one with the largest monetary value.
Rounded to the nearest CAN$
OR
Don't know
: No
: Don't know

Lease financing - Question identifier:36.

What was the outcome of this lease financing request?

: The full amount was authorized
: A partial amount was authorized
Specify the amount authorized
Rounded to the nearest CAN$
OR
Don't know
: Request was rejected
: Request is still under review
: Request was withdrawn
: Don't know

Lease financing - Question identifier:37.

For the lease financing request in which the full amount was authorized, which of the following best describes the value of the lease?

: Less than required
: Amount required
: More than required
: Don't know

Lease financing - Question identifier:38.

What type of asset did this business or organization intend to acquire through this lease?

: Vehicles
: Computer hardware or software
: Other machinery and equipment
: Other material
: Don't know

Trade credit financing

Trade credit financing - Question identifier:39.

In 2023, did this business or organization purchase a product or service on credit provided by a supplier and pay that supplier at a later date?
Also called trade credit. A trade credit involves purchasing goods or services from suppliers on account and paying the supplier at a later date (e.g., 30 days). Trade credit debt is reported as "accounts payable" on your financial statements

: Yes
: No
: Don't know

Trade credit financing - Question identifier:40.

What was the outcome of this business or organization's largest request for trade credit financing in 2023?
Your largest request in 2023 is the one with the largest monetary value.

: A trade credit was provided
: Request was rejected
: Request is still under review
: Request was withdrawn
: Don't know

Trade credit financing - Question identifier:41.

For the trade credit financing request in which the trade credit was provided, which of the following best describes the value of the loan?

: Less than required
: Amount required
: More than required
: Don't know

Trade credit financing - Question identifier:42.

Indicate the value of the largest trade credit provided.
Provide your best estimate.

: Rounded to the nearest CAN$
OR
Don't know

Equity financing

Equity financing - Question identifier:43.

In 2023, did this business or organization seek equity financing?
This could be any request for new or additional financing from an investor, venture capital supplier, angel, members of your co-operative or friend or family members, and other equity investment models in exchange for a share of the ownership of the business.

: Yes
What was the total dollar amount provided in 2023?
Include only amount dispersed in 2023?
Rounded to the nearest CAN$
OR
Don't know
: No
: Don't know

Equity financing - Question identifier:44.

For the equity financing request, which of the following best describes the value received?

: Less than required
: Amount required
: More than required
: Don't know

Government grants, subsidies, government guaranteed loans or non-repayable contributions

Government grants, subsidies, government guaranteed loans or non-repayable contributions - Question identifier:45.

In 2023, did this business or organization request new government grants, subsidies, government guaranteed loans or non-repayable contributions?
Exclude tax credits.

: Yes
: No
: Don't know

Government grants, subsidies, government guaranteed loans or non-repayable contributions - Question identifier:46.

What was the outcome of this business or organization largest request for a government grant, subsidy, government guaranteed loan or non-repayable contribution in 2023?
Your largest request in 2023 is the one with the largest monetary value.

A government grant, subsidy, government guaranteed loan or non-repayable contribution was received

: For the largest request, what was the dollar amount?
Rounded to the nearest CAN$
OR
Don't know
: Request was rejected
: Request is still under review
: Request was withdrawn
: Don't know

Reasons for not requesting financing

Reasons for not requesting financing - Question identifier:47.

Why did this business or organization not request external financing in 2023?

: Financing not required
: Thought the request would be turned down
: Applying for financing is too difficult or time consuming
: Cost of financing is too high
: Unaware of financing sources (private or government) that are available to this business
: Other
: Don't know

General business information

These next questions ask about the operations and activities this business or organization is engaged in.

General business information - Question identifier:48.

Over the last 3 years, what was the average yearly growth of this business or organization sales?
Please provide your best estimate.
Round yearly growth to the nearest whole number.
The last 3 years refers to 2021, 2022 and 2023.

: Less than 0%
i.e., negative sales growth
: 0%
i.e., no growth
: Between 1% and 5% per year
: Between 6% and 10% per year
: Between 11% and 15% per year
: Between 16% and 19% per year
: 20% or more per year
: Don't know

General business information - Question identifier:49.

In the next 3 years, what is the expected average yearly growth of this business or organization sales?
Please provide your best estimate.
Round yearly growth to the nearest whole number.
The next 3 years refer to 2024, 2025 and 2026.

: Less than 0%
i.e., negative sales growth
: 0%
i.e., no growth
: Between 1% and 5% per year
: Between 6% and 10% per year
: Between 11% and 15% per year
: Between 16% and 19% per year
: 20% or more per year
: Not applicable
i.e., business will not exist
: Business or organization cannot provide this information
: Don't know

General business information - Question identifier:50.

To what extent are each of the following obstacles to the growth of this business or organization?

a.: Shortage of labour
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
b.: Recruiting and retaining skilled employees
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
c.: Fluctuations in consumer demand
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
d.: Obtaining financing
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
e.: Government regulations
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
f.: Rising cost of inputs
An input is an economic resource used in a firm's production process.
e.g., labour, capital, energy and raw materials
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
g.: Increasing competition
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
h.: Corporate tax rate
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
i.: Maintaining sufficient cash flow or managing debt
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
j.: Difficulty acquiring inputs, products or supplies from within Canada
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
k.: Difficulty acquiring inputs, products or supplies from abroad
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
l.: Logistics management
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
m.: Transportation costs
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
n.: Other
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know

General business information - Question identifier:51.

You indicated that government regulations are minor/moderate/major to the growth of this business or organization. Specify the government regulation.

Specify the government regulations

General business information - Question identifier:52.

In 2023, what percentage of this business or organization's total sales was made to customers in the following locations?
Please provide your best estimate.

a.: Within your local municipality or region
Include all sales made within 80 km of this business or organization.
Goods or services provided to customers at this place of business should be reported as local sales.
Percentage
%
b.: Outside of your local municipality or region but within your province or territory
Percentage
%
c.: In the rest of Canada
Percentage
%
d.: Outside of Canada
i.e., export sales
Percentage
%
: Total Percentage

General business information - Question identifier:53.

What is the percentage breakdown of sales made within your local municipality or region to the following categories?
Provide your best estimate.

a.: Consumers
i.e., Business to Consumers (B2C) sales
Percentage
%
b.: Businesses
i.e., Business to Businesses (B2B) sales
Percentage
%
c.: Governments
i.e., Business to Governments (B2G) sales
Percentage
%
: Total Percentage
%

General business information - Question identifier:54.

What is the percentage breakdown of sales made outside of your local municipality or region but within your province or territory to the following categories?
Provide your best estimate.

a.: Consumers
i.e., Business to Consumers (B2C) sales
Percentage
%
b.: Businesses
i.e., Business to Businesses (B2B) sales
Percentage
%
c.: Governments
i.e., Business to Governments (B2G) sales
Percentage
%
: Total Percentage
%

General business information - Question identifier:55.

What is the percentage breakdown of sales made in the rest of Canada to the following categories?
Provide your best estimate.

a.: Consumers
i.e., Business to Consumers (B2C) sales
Percentage
%
b.: Businesses
i.e., Business to Businesses (B2B) sales
Percentage
%
c.: Governments
i.e., Business to Governments (B2G) sales
Percentage
%
: Total Percentage
%

General business information - Question identifier:56.

What is the percentage breakdown of sales made outside of Canada to the following categories?
Provide your best estimate.

a.: Consumers
i.e., Business to Consumers (B2C) sales
Percentage
%
b.: Businesses
i.e., Business to Businesses (B2B) sales
Percentage
%
c.: Governments
i.e., Business to Governments (B2G) sales
Percentage
%
: Total Percentage
%

General business information - Question identifier:57.

In 2023, what was the percentage breakdown of this business or organization's total exports?
Please provide your best estimate.

a.: Goods
Percentage
%
b.: Services
Percentage
%
: Total Percentage

General business information - Question identifier:58.

Which of the following were reasons why this business or organization did not export outside of Canada in 2023?
Select all that apply.
Was it:

: The local nature of this business or organization
: Administrative obstacles in Canada
e.g., rules, regulations and legal requirements
: Administrative obstacles outside of Canada
e.g., foreign customer requirements, product standards, technology requirements
: Border obstacles
e.g., tariffs, non-tariff barriers, import quotas, customs duties, border security issues
: Logistical obstacles
e.g., distance to customers, transportation costs, brokerage fees
: Market knowledge issues
e.g., lack of knowledge of local language and culture, unaware of potential export markets
: Intellectual property issues
e.g., concerns of violation of IP rights
: Lack of financing or inadequate cash-flow
: Financial risk
e.g., longer payment terms or risk of non-payment from customers
: Technical barriers to trade
Requirements resulting from documents (e.g., regulations, decrees, acts or codes) that require conformity with certain standards or prescribed requirements, including relevant testing, labeling or certification requirements.
: Other
Specify other reasons
OR
Don't know

General business information - Question identifier:59.

In 2023, what percentage of this business or organization's total exports was made to the following areas?
Please provide your best estimate.

a.: United States
Percentage
%
b.: Mexico
Percentage
%
c.: Brazil
Percentage
%
d.: Other Latin America
Include all Central and South America and the Caribbean
Exclude Mexico and Brazil.
Percentage
%
e.: United Kingdom
Percentage
%
f.: Other Europe
Exclude United Kingdom.
Percentage
%
g.: China
Percentage
%
h.: India
Percentage
%
i.: Japan
Percentage
%
j.: Other Asia
Exclude China, India and Japan.
Percentage
%
k.: Other
Percentage
%
: Total Percentage
%

General business information - Question identifier:60.

Which of the following were obstacles that this business or organization faced when exporting in 2023?

a.: Administrative obstacles in Canada
e.g., rules, regulations and legal requirements
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
b.: Administrative obstacles outside of Canada
e.g., foreign customer requirements, product standards, technology requirements
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
c.: Border obstacles
e.g., tariffs, non-tariff barriers, import quotas, customs duties, border security issues
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
d.: Logistical obstacles
e.g., distance to customers, transportation costs, brokerage fees
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
e.: Market knowledge issues
e.g., lack of knowledge of local language and culture, unaware of potential export markets
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
f.: Intellectual property issues
e.g., concerns of violation of IP rights
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
g.: Lack of financing or inadequate cash-flow
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
h.: Financial risk
e.g., longer payment terms or risk of non-payment from customers
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
i: Technical barriers to trade
Requirements resulting from documents (e.g., regulations, decrees, acts or codes) that require conformity with certain standards or prescribed requirements, including relevant testing, labeling or certification requirements.
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know
j.: Other
Not an obstacle
A minor obstacle
A moderate obstacle
A major obstacle
Don't know

General business information - Question identifier:61.

You indicated that there were other minor/moderate/major obstacles that this business or organization faced when exporting in 2023.
Specify these obstacles

General business information - Question identifier:62.

In the next 3 years, to which of the following new markets does this business or organization intend to expand sales?
A new market could include a new geographic area, product, or target market.
The next 3 years refers to 2024, 2025 and 2026.
Select all that apply.
New markets:

: Within your local municipality or region
Include all sales made within 80 km of this business or organization.
: Outside of your local municipality or region but within your province or territory
: In the rest of Canada
: Outside of Canada
i.e., export sales
OR
None of the above
OR
Don't know

General business information - Question identifier:63.

: United States
: Mexico
: Brazil
: Other Latin America
Include all Central and South America and the Caribbean.
Exclude Mexico and Brazil.
: United Kingdom
: Other Europe
Exclude United Kingdom.
: China
: India
: Japan
: Other Asia
Exclude China, India and Japan.
: Other
OR
None of the above
OR
Don't know

General business information - Question identifier:64.

In 2023 did this business or organization perform any of the following business activities?
Select all that apply.

: Import goods from outside Canada to be used in the production of other goods in Canada
: Import goods from outside Canada to be re-sold as is
Without significant transformation.
: Import services from outside Canada
: Use a Canadian intermediary, such as a wholesaler, to sell your goods to some markets abroad
: Have a product that is manufactured by a contracted company abroad
: Engage in foreign direct investments
Full or partial ownership voting stock of a foreign enterprise.
: Relocate any business activities or employees from another country into Canada
: Engage in other international business activities
OR
None of the above
OR
Don't know

General business information - Question identifier:65.

Over the last 3 years, were any of this business or organization's sales generated from contracts with the following?
The last 3 years refers to 2021, 2022 and 2023.
Select all that apply.

: Federal government
Exclude contracts with crown corporations.
e.g., Export Development Canada, VIA Rail Canada, Canada Post
: Provincial or territorial governments
: Municipal governments
: Foreign governments
OR
None of the above
OR
Don't know

General business information - Question identifier:66.

Over the last 3 years, what percentage of this business or organization's total sales was generated from contracts with the federal government?
The last years refers to 2021, 2022 and 2023.
Round percentage to the nearest whole number.

: 0%
: Between 1% and 10%
: Between 11% and 49%
: 50% or more
: Don't know

General business information - Question identifier:67.

Over the last 3 years, what percentage of this business or organization's total sales was generated from contracts with provincial or territorial governments?
The last 3 years refers to 2021, 2022 and 2023.
Round percentage to the nearest whole number.

: 0%
: Between 1% and 10%
: Between 11% and 49%
: 50% or more
: Don't know

General business information - Question identifier:68.

Over the last 3 years, what percentage of this business or organization's total sales was generated from contracts with municipal governments?
The last 3 years refers to 2021, 2022 and 2023.
Round perventage to the nearest whole number.

: 0%
: Between 1% and 10%
: Between 11% and 49%
: 50% or more
: Don't know

General business information - Question identifier:69.

Over the last 3 years, which of the following were reasons that this business or organization did not sell to the federal government?
The last 3 years refers to 2021, 2022 and 2023.
Select all that apply.
Was it:

: The federal government is not a potential client for your products or services
: Application process is too complicated or time consuming
e.g., insufficient understanding of contracting process, volume of paperwork, clarity of solicitation document
: Unaware of contracting opportunities
: Applied for a contract but was unsuccessful
: Other
Specify the other reason
OR
Don't know

General business information - Question identifier:70.

Which of the following were reasons that this business or organization was unsuccessful when applying for a federal contract?
Select all that apply.
Was it because:

: Did not meet minimum requirements and was eliminated from the bidding process.
: Met minimum requirements for bid submission or participated to the bidding process but did not win the contract.
: Other
Specify the other reaseon

OR
Don't know

General business information - Question identifier:71.

Over the last 3 years, has this business or organization investigated the process for applying for a federal government contract?
The last 3 years refers to 2021, 2022 and 2023.

: Yes
: No
: Don't know

General business information - Question identifier:72.

Which of the following were obstacles that this business or organization faced when selling to the federal government?
Select all that apply.

: Difficulties in finding contracting opportunities
: Complexity of contracting process
e.g., insufficient understanding of contracting process, volume of paperwork, clarity of solicitation document
: High costs associated with the contracting process
: Long delays in receiving payment
: Difficulty providing all services required in contract
e.g., the scope of the project is very broad, geographic requirements are difficult to meet
: Difficulty meeting all contract requirements
e.g., minimum number of years in business, previous experience with contracts of similar sizes, security requirements
: Lack of communication after application submitted
: Other
Specify the other obstacles
OR
Don't know

General business information - Question identifier:73.

In the last 3 years, which of the following innovations has this business or organization developed or introduced?
An innovation must be new to this business or organization, but it does not need to be new to your market.
The last 3 years to 2021, 2022 and 2023.
Select all that apply.

: A new or significantly improved good or service
This may be new or improved with respect to its capabilities, user friendliness, components or sub-systems.
: A new or significantly improved production process or method
This may be a new or improved production process, distribution method or support activity for your goods and services.
e.g., new to this business or organization but it does not need to be new to your market.
: A new organizational method in business practices, workplace organization or external relations
e.g., a result of a strategic decision taken by management.
Exclude mergers or acquisitions, even if for the first time.
: A new way of selling goods or services
e.g., significant changes in product design or packaging, product placement, product promoting or pricing.
Exclude seasonal, regular and other routine changes in marketing methods.
OR
None of the above
OR
Don't know

General business information - Question identifier:74.

Over the last 3 years, which of the following technologies did this business or organization use?
The last 3 years refers to 2021, 2022 and 2023.
Select all that apply.

: Business intelligence technologies
Business intelligence (BI) technologies leverage software and services to transform data into actionable insights that inform an organization's strategic and tactical business decisions. BI tools access and analyze data sets and present analytical findings in reports, summaries, dashboards, graphs, charts and maps to provide users with detailed intelligence about the state of the business.
: Design or information control technologies
Design technologies refer to technologies that communicate product design intent and constructability. Design technologies can be applied to the problems encountered in construction, operation and maintenance of a product. Information control technologies are technologies that ensure that business objectives are met, especially as they relate to the confidentiality, integrity, and availability of data and overall management of IT functions in a business.
: Security or advanced authentication systems
An advanced authentication system is configured to protect organizations and business units from security threats such as hacking, identity theft and online frauds.
: Material handling, supply chain or logistics technologies
Material handling, supply chain and logistics technologies plan and implement flow and storage of goods, services, and related information between, and within, point of origin and point of consumption to meet customer's requirements.
: Processing or fabrication technologies
Processing or fabrication technologies refer to technologies that create an item from raw or semi-finished materials instead of being assembled from ready-made components or parts.
: Integrated Internet of Things (IoT) systems
IoT Systems refer to systems where devices and objects have communication connectivity.
Include systems where devices and objects have communication connectivity.
: Clean technologies
Refers to any goods or services that reduce environmental impacts through environmental protection activities or through the substantial use of natural resources.
: Other
Specify the other technology
OR
None of the above
OR
Don't know

General business information - Question identifier:75.

Over the last 3 years, why did this business or organization not adopt or use advanced technologies?
The last 3 years refers to 2021, 2022 and 2023.
Select all that apply.
Was it because:

: Adoption or use of advanced technologies not applicable to the business or organization's activities
: Investment not necessary for continuing operations
: Not convinced of economic benefit
: High cost of advanced technologies
: Difficulty in integrating new advanced technologies with existing systems, standards and processes
: Lack of technical skills required to support this type of investment
: Difficulty in obtaining financing
: Adoption of advanced technologies was carried out more than 3 years ago
OR
None of the above
OR
Don't know

General business information - Question identifier:76.

Over the last 3 years, why did this business or organization not invest in or use clean technologies?
The last 3 years refers to 2021, 2022 and 2023.
Select all that apply.

: Adoption or use of clean technologies not applicable to the business or organization's activities
: Investment not necessary for continuing operations
: Not convinced of economic benefit
: High cost of clean technologies
: Difficulty in integrating new clean technologies with existing systems, standards and processes
: Lack of technical skills required to support this type of investment
: Difficulty in obtaining financing
: Adoption of clean technologies was carried out more than 3 years ago

OR
None of the above
OR
Don't know

General business information - Question identifier:77.

Did this business or organization have an online presence in 2020?
e.g., business or organization's own website, social media accounts, listings on review websites

: Yes
: No
: Don't know

General business information - Question identifier:78.

Which of the following sites or services did this business or organization use in 2023?
Select all that apply.

: Digital marketing services
: Social media accounts
e.g., Facebook page, Instagram account, Yelp
: Google reviews
: Website
: E-commerce platform
e.g., Shopify, WooCommerce
: E-commerce payment system for it's customers
e.g., Paypal
: Other
Specify the other service
OR
None of the above
OR
Don't know

General business information - Question identifier:79.

Over the last 3 years, what percentage of this business or organization's total sales were made by the following methods?
The last 3 years refers to 2021, 2022 and 2023.
Provide your best estimate.

a.: Own website
Percentage
%
b.: Third party website
e.g., Shopify, Amazon
Percentage
%
c.: Social media account
e.g., Twitter, Facebook, Instagram
Percentage
%
d.: Not online
i.e., in store sales, phone sales, invoicing, bid and tenders
Percentage
%
e.: Other
Percentage
: Total Percentage
%

General business information - Question identifier:80.

How familiar is this business or organization with the following types of intellectual property?

a.: Registered trade-marks
Not familiar
Slightly familiar
Moderately familiar
Very familiar
Don't know
b.: Patents
Not familiar
Slightly familiar
Moderately familiar
Very familiar
Don't know
c.: Registered industrial designs
Not familiar
Slightly familiar
Moderately familiar
Very familiar
Don't know
d.: Trade secrets
Not familiar
Slightly familiar
Moderately familiar
Very familiar
Don't know
e.: Non-disclosure agreements
Not familiar
Slightly familiar
Moderately familiar
Very familiar
Don't know

General business information - Question identifier:81.

As of December 2023, did this business or organization hold any of the following types of intellectual property?
Select all that apply.

: Registered trade-marks
: Patents
: Registered industrial designs
: Trade secrets
: Non-disclosure agreements
: Other
Specify the other type of intellectual property
OR
None of the above
OR
Don't know

General business information - Question identifier:82.

In the past 3 years, did this business or organization hire an external consultant to assist in any aspect of the businesses operations?

For example:
• corporate strategic planning
• accountant
• financial planning
• business management coaching
• human resources management
• sales and marketing
• international growth, exporting
• operational efficiency
• obtaining a certification e.g., ISO, GFSI, HACCP, Health and Safety
• technology selection and adoption.
The last 3 years refers to 2021, 2022 and 2023.

: Yes
: No
: Don't know

General business information - Question identifier:83.

Aside from other owners or partners, with which of the following does this business or organization consult when making major business decisions?
Exclude shareholders voting in proportion to their share ownership.
Select all that apply.

: Friends or family
: Co-workers or former co-workers
: Employees
: Mentors
: Consultants
: Teachers
: Online search
: Other
Specify the others consulted

OR
None of the above
OR
Don't know

Owner information

This next section will gather information about the person primarily responsible for making decisions about this business or organization.
e.g., majority owner, chairperson of the board of directors, president or general manager.

Owner information - Question identifier:84.

What title best describes the role of the primary decision maker of this business or organization?
For non-profit or charity organizations, the primary decision maker should be the person responsible for making the day-to-day decisions for the organization.

: Majority owner
: Chairperson of the board of directors
: President
: General Manager
: Other
Specify the title of the primary decision maker
: Don't know

Owner information - Question identifier:85.

What is the age of the primary decision maker for this business or organization?
In the case of equal partnership, select one partner and report for that individual.

Age in years
OR
Don't know

Owner information - Question identifier:86.

What is the highest level of education attained by the primary decision maker for this business or organization?
In the case of equal partnership, select one partner and report for that individual.

: Less than high school diploma
: High school diploma
: College, CEGEP, trade school diploma
: Bachelor's degree
: Master's degree or above
: Don't know

Owner information - Question identifier:87.

How many years of experience does the primary decision maker have in owning or managing a business?
Include experience managing any business, not just this one.
In the case of equal partnership, select one partner and report for that individual.

Years of experience
OR
Don't know

Owner information - Question identifier:88.

Where was the primary decision maker born?

: In Canada
: Outside of Canada
Specify the country of birth
: Don't know

Owner information - Question identifier:89.

How many years has the primary decision maker resided in Canada?

Years in Canada
OR
Don't know

Owner information - Question identifier:90.

What is the language that the primary decision maker first learned at home and still understands today?

: English
: French
: Other
: Don't know

Owner information - Question identifier:91.

What percentage of this business or organization is owned by the following?
Please provide your best estimate.
Note: Each response (a to e) is unique. All responses (a to e) do not need to total 100%.
Note: Either provide your best estimate OR select an option from the drop-down menu

a.: Women
Percentage
%
Other
Don't know
Prefer not to say
b.: Indigenous persons
Percentage
%
Other
Don't know
Prefer not to say
c.: Persons who are from a visible minority group
Exclude Indigenous persons.
Percentage
%
Other
Don't know
Prefer not to say
d.: Persons with a disability
Percentage
%
Other
Don't know
Prefer not to say
e.: Members of the same family
Percentage
%
Other
Don't know
Prefer not to say

Owner information - Question identifier:92.

Please select the categories that describe the owner or owners?
Select all that apply.

: South Asian
e.g., East Indian, Pakistani, Sri Lankan
: Chinese
: Black
: Filipino
: Latin American
: Arab
: Southeast Asian
e.g., Vietnamese, Cambodian, Laotian, Thai
: West Asian
e.g., Afghan, Iranian
: Korean
: Japanese
: Other group
OR
Prefer not to say
OR
None of the above
OR
Don't know

Owner information - Question identifier:93.

In the next 5 years, does the owner intend to sell, transfer, or close this business or organization?

: Yes
: No
: Don't know

Owner information - Question identifier:94.

Which of the following does this business or organization intend to perform over the next 5 years?

: Transfer the business or organization to family members without money changing hands
: Sell the business or organization to family members
: Sell the business or organization to employees
: Sell the business or organization to external parties
: Close the business or organization
: Other
Specify the other intent
: None of the above

Social enterprises

Social enterprises - Question identifier:95.

Which of the following describes this organization?
Select all that apply.

: A stand-alone, independent non-profit or charity organization
: Owned by a parent non-profit, charity or public/private corporation
: Other
Specify the other type of organization
OR
Don't know

Social enterprises - Question identifier:96.

Does this organization evaluate its social, environmental or cultural impact in the community and report findings to staff, investors or clients?
e.g., a framework, tool or mechanism that measures this organization's impact for internal or external purposes

: Yes
: No
: Don't know

Social enterprises - Question identifier:97.

Please indicate the value of all financial donations and gifts that this organization received in 2023.
Financial donations can include cash gifts such as cheques, money orders, bank drafts, cash, and near cash equivalents.
e.g., gift certificates and gift cards.
Donations made by debit card and by credit card are also considered cash gifts.
If this organization did not receive any donations and gifts in 2023, please enter "0".

: Value of financial donations and gifts
Rounded to the nearest CAN$
OR
Don't know

Social enterprises - Question identifier:98.

In 2023, what percent of this organization's revenues came from the sales of goods and services?
Percentage of revenue from goods and services
%
OR
Don't know

Social enterprises - Question identifier:99.

Has this organization ever received financing from a social finance lender or fund intended to make a social, environmental or cultural impact and generate a financial return?

: Yes
: No
: Don't know

Social enterprises - Question identifier:100.

How challenging are the following for this organization?

a.: Competition with businesses that do not have a social, environmental or cultural mission
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
b.: Generating revenue from sales
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
c.: Measuring and communicating social values to stakeholders
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
d.: Lack of business management skills/experience among staff and volunteers or lack of access to external business management expertise
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
e.: Promoting this organization and its products
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
f.: Strengthening or clarifying this organization's mission and impact
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
g.: Increasing this organization's social, environmental or cultural impact
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know

Social enterprises - Question identifier:101.

In 2023, did this business reinvest profits to further a specific social, environmental or cultural objective to impact or improve communities?

: Yes
: No
: Didn't have a profit
: Don't know

Social enterprises - Question identifier:102.

In 2023, what percentage of this business's profits were reinvested to further this social, environmental or cultural objective to impact or improve communities?
Percentage of profits reinvested
%
OR
Don't know

Social enterprises - Question identifier:103.

If this business had a profit in 2023, would it have reinvested all or part of that profit to further a specific social, environmental or cultural objective to impact or improve communities?

: Yes
: No
: Don't know

Social enterprises - Question identifier:104.

With which of the following does this business consult when making major business decisions?
e.g., a corporate structure, by-laws, or articles of incorporation that facilitate a democratic decision-making process in the business.
Exclude shareholders voting in proportion to their share ownership.
Select all that apply.

: Users
e.g., individuals paying a fee to use the services provided by this business or organization with no ownership or voting capacity
: Members
e.g., members with ownership or voting rights within the business (common in co-operative corporations)
: Employees
: Community members
: Other
Specify the others consulted
OR
None of the above
OR
Don't know

Social enterprises - Question identifier:105.

Does this business measure its social, environmental or cultural impact in the community and report findings to staff, investors or clients?
e.g., a framework, tool or mechanism that measures this business's impact for internal or external purposes.

: Yes
: No
: Don't know

Social enterprises - Question identifier:106.

Has this business ever received financing from a social finance lender or fund intended to make a social, environmental or cultural impact and generate a financial return?

: Yes
: No
: Don't know

Social enterprises - Question identifier:107.

How challenging are the following for this business?

a.: Competition with businesses that do not have a social, environmental or cultural mission
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
b.: Generating revenue from sales
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
c.: Measuring and communicating social values to stakeholders
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
d.: Lack of business management skills/experience among staff and volunteers or lack of access to external business management expertise
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
e.: Promoting this organization and its products
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
f.: Strengthening or clarifying this organization's mission and impact
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know
g.: Increasing this organization's social, environmental or cultural impact
Not a challenge
A minor challenge
A moderate challenge
A major challenge
Don't know

Data sharing agreement

Data sharing agreement - Question identifier:95.

To avoid duplication of surveys, Statistics Canada has signed an agreement with the Institut de la statistique du Québec to share the information that you provided on this survey. It has agreed to keep your information confidential and use it only for statistical purposes.

Do you agree to share your information with the Institut de la statistique du Québec?

: Yes
: No

Date modified:: 2024-02-21

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