Public Service Employee Survey, 2014

My Job (JOB) - Question identifier:JOB_Q01

I have the materials and equipment I need to do my job.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q02

The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q03

When I prepare written materials, including emails, I feel free to use the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q04

My physical environment (e.g., office, workspace) is suitable for my job requirements.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q05

I get the training I need to do my job.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q06

My job is a good fit with my interests.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q07

My job is a good fit with my skills.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q08

I have the information, training and equipment I need to ensure my health and safety at work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q09

I have support at work to balance my work and personal life.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q10

I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q11

I get a sense of satisfaction from my work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q12

I receive meaningful recognition for work well done.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q13

I know how my work contributes to the achievement of my department's or agency's goals.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q14

I am willing to put in the extra effort to get the job done.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q15

I am proud of the work that I do.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q16

I have opportunities to provide input into decisions that affect my work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q17

I am encouraged to be innovative or to take initiative in my work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q18

I have support at work to provide a high level of service.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q19

Overall, I like my job.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q20

I can complete my assigned workload during my regular working hours.

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q21A

I feel that the quality of my work suffers because of...

constantly changing priorities.

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q21B

I feel that the quality of my work suffers because of...

lack of stability in my department or agency.

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q21C

I feel that the quality of my work suffers because of...

too many approval stages.

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q21D

I feel that the quality of my work suffers because of...

unreasonable deadlines.

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q21E

I feel that the quality of my work suffers because of...

having to do the same or more work, but with fewer resources.

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q21F

I feel that the quality of my work suffers because of...

high staff turnover.

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 6: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q21G

I feel that the quality of my work suffers because of...

overly complicated or unnecessary business processes.

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 6: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q01

I have positive working relationships with my co-workers.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q02

During meetings in my work unit, I feel free to use the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q03

I am satisfied with how interpersonal issues are resolved in my work unit.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q04

In my work unit, every individual is accepted as an equal member of the team.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q05

In my work unit, I believe that we hire people who can do the job.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q06

In my work unit, the process of selecting a person for a position is done fairly.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q07

In my work unit, unsatisfactory employee performance is managed effectively.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q08

In my work unit, individuals behave in a respectful manner.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q01

I receive useful feedback from my immediate supervisor on my job performance.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q02

I can count on my immediate supervisor to keep his or her promises.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q03

My immediate supervisor keeps me informed about the issues affecting my work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q04

When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q05

My immediate supervisor assesses my work against identified goals and objectives.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q06

Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q07

I am satisfied with the quality of supervision I receive.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q08

Are you a supervisor?

• 1: Yes
• 2: No

Senior Management (SMT) - Question identifier:SMT_Q01

I receive the support I need from senior management to address unsatisfactory performance issues in my work unit.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Senior Management (SMT) - Question identifier:SMT_Q02

Senior managers in my department or agency lead by example in ethical behaviour.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Senior Management (SMT) - Question identifier:SMT_Q03

I have confidence in the senior management of my department or agency.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Senior Management (SMT) - Question identifier:SMT_Q04

Senior management in my department or agency makes effective and timely decisions.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Senior Management (SMT) - Question identifier:SMT_Q05

I believe that senior management will try to resolve concerns raised in this survey.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Senior Management (SMT) - Question identifier:SMT_Q06

Essential information flows effectively from senior management to staff.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Senior Management (SMT) - Question identifier:SMT_Q07

I have access to senior management in my department or agency.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q01

My department or agency does a good job of communicating its vision, mission and goals.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q02

My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q03

Employees in my department or agency carry out their duties in the public's interest.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q04

If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q05

Discussions about values and ethics occur in my workplace.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q06

I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q07

During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q08

The training offered by my department or agency is available in the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q09

My department or agency does a good job of supporting employee career development.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q10

I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q11

My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q12

I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q13

Overall, my department or agency treats me with respect.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q14

I would recommend my department or agency as a great place to work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q15

I am satisfied with my department or agency.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q16

I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Mobility and Retention (MAR) - Question identifier:MAR_Q01

Do you intend to leave your current position in the next two years?

• 1: Yes
• 2: No
• 3: Not sure

Mobility and Retention (MAR) - Question identifier:MAR_Q02

Please indicate your reason for leaving.

• 1: To retire
• 2: To pursue another position within my department or agency
• 3: To pursue a position in another department or agency
• 4: To pursue a position outside the federal public service
• 5: Other

Harassment (HAR) - Question identifier:HAR_R01

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment (HAR) - Question identifier:HAR_Q01

Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

• 1: Yes
• 2: No

Harassment (HAR) - Question identifier:HAR_Q02

From whom did you experience harassment on the job?

• 1: Co-workers
• 2: Individuals with authority over me
• 3: Individuals working for me
• 4: Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
• 5: Individuals from other departments or agencies
• 6: Members of the public (individuals or organizations)
• 7: Other

Harassment (HAR) - Question identifier:HAR_Q03

Please indicate the nature of harassment you experienced.

• 01: Aggressive behaviour
• 02: Excessive control
• 03: Being excluded or being ignored
• 04: Humiliation
• 05: Interference with work or withholding resources
• 06: Offensive remark
• 07: Personal attack
• 08: Physical violence
• 09: Sexual comment or gesture
• 10: Threat
• 11: Unfair treatment
• 12: Yelling or shouting
• 13: Other

Harassment (HAR) - Question identifier:HAR_Q04

What action(s) did you take to address the harassment you experienced?

• 01: I discussed the matter with my supervisor or a senior manager.
• 02: I discussed the matter with the person(s) from whom I experienced the harassment.
• 03: I contacted a human resources advisor in my department or agency.
• 04: I contacted my union representative.
• 05: I used an informal conflict resolution process.
• 06: I filed a grievance or formal complaint.
• 07: I resolved the matter informally on my own.
• 08: Other
• 09: I took no action.

Harassment (HAR) - Question identifier:HAR_Q05

Why did you not file a grievance or formal complaint about the harassment you experienced?

• 01: The issue was resolved.
• 02: I did not think the incident was serious enough.
• 03: The behaviour stopped.
• 04: The individual apologized.
• 05: Management intervened.
• 06: The individual left or changed jobs.
• 07: I changed jobs.
• 08: I did not know what to do, where to go or whom to ask.
• 09: I was too distraught.
• 10: I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
• 11: I was advised against filing a complaint.
• 12: I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
• 13: Someone threatened me.
• 14: I did not believe it would make a difference.
• 15: Other

Harassment (HAR) - Question identifier:HAR_Q06

I am satisfied with how matters related to harassment are resolved in my department or agency.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Harassment (HAR) - Question identifier:HAR_Q07

My department or agency works hard to create a workplace that prevents harassment.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Labour Management Relations and Collective Agreements (LMR) - Question identifier:LMR_Q01

I am familiar with the provisions of my collective agreement.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Labour Management Relations and Collective Agreements (LMR) - Question identifier:LMR_Q02

The union-management consultation process has been effective in addressing issues in my workplace.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Labour Management Relations and Collective Agreements (LMR) - Question identifier:LMR_Q03

My immediate supervisor understands and respects the provisions of my collective agreement.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Labour Management Relations and Collective Agreements (LMR) - Question identifier:LMR_Q04

Senior managers respect the provisions of my collective agreement.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Discrimination (DIS) - Question identifier:DIS_R01

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Discrimination (DIS) - Question identifier:DIS_Q01

Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

• 1: Yes
• 2: No

Discrimination (DIS) - Question identifier:DIS_Q02

From whom did you experience discrimination on the job?

• 1: Co-workers
• 2: Individuals with authority over me
• 3: Individuals working for me
• 4: Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
• 5: Individuals from other departments or agencies
• 6: Members of the public (individuals or organizations)
• 7: Other

Discrimination (DIS) - Question identifier:DIS_Q03

Please indicate the type of discrimination you experienced.

• 01: Race
• 02: National or ethnic origin
• 03: Colour
• 04: Religion
• 05: Age
• 06: Sex
• 07: Sexual orientation
• 08: Marital status
• 09: Family status
• 10: Disability
• 11: Pardoned conviction or suspended record
• 12: Other

Discrimination (DIS) - Question identifier:DIS_Q04

What action(s) did you take to address the discrimination you experienced?

• 01: I discussed the matter with my supervisor or a senior manager.
• 02: I discussed the matter with the person(s) from whom I experienced the discrimination.
• 03: I contacted a human resources advisor in my department or agency.
• 04: I contacted my union representative.
• 05: I used an informal conflict resolution process.
• 06: I filed a grievance or formal complaint.
• 07: I resolved the matter informally on my own.
• 08: Other
• 09: I took no action.

Discrimination (DIS) - Question identifier:DIS_Q05

Why did you not file a grievance or formal complaint about the discrimination you experienced?

• 01: The issue was resolved.
• 02: I did not think the incident was serious enough.
• 03: The behaviour stopped.
• 04: The individual apologized.
• 05: Management intervened.
• 06: The individual left or changed jobs.
• 07: I changed jobs.
• 08: I did not know what to do, where to go or whom to ask.
• 09: I was too distraught.
• 10: I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
• 11: I was advised against filing a complaint.
• 12: I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
• 13: Someone threatened me.
• 14: I did not believe it would make a difference.
• 15: Other

Discrimination (DIS) - Question identifier:DIS_Q06

I am satisfied with how matters related to discrimination are resolved in my department or agency.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Discrimination (DIS) - Question identifier:DIS_Q07

My department or agency works hard to create a workplace that prevents discrimination.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

Duty to Accommodate (DTA) - Question identifier:DTA_R01

The duty to accommodate refers to the employer's obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Duty to Accommodate (DTA) - Question identifier:DTA_Q01

Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

• 1: Yes
• 2: No

Duty to Accommodate (DTA) - Question identifier:DTA_Q02

Were any measures taken to accommodate your needs?

• 1: Yes
• 2: No

Duty to Accommodate (DTA) - Question identifier:DTA_Q03

I am satisfied with the measures that were taken to accommodate my needs.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 6: Not applicable
• 9: DK

General Information (GEN) - Question identifier:GEN_R01

The following questions ask for general information that will be used to better understand the survey results. To ensure confidentiality, please be advised that your responses will be grouped with those of other respondents in your department or agency. Individual responses and results for very small groups are never published or shared with government departments or agencies.

General Information (GEN) - Question identifier:GEN_Q01A

Do you work for the following department or agency?

<insertDeptAgencyName>

• 1: Yes
• 2: No

General Information (GEN) - Question identifier:GEN_Q01B

For which department or agency are you currently working?

• 001: Canada Revenue Agency
• 002: Employment and Social Development Canada
• 003: National Defence
• 004: Correctional Service Canada
• 005: Fisheries and Oceans Canada
• 006: Health Canada
• 007: Public Works and Government Services Canada
• 008: Statistics Canada
• 009: Agriculture and Agri-Food Canada
• 010: Industry Canada
• 011: Environment Canada
• 012: Transport Canada
• 013: Citizenship and Immigration Canada
• 014: Foreign Affairs, Trade and Development Canada
• 015: Natural Resources Canada
• 016: Royal Canadian Mounted Police
• 017: Aboriginal Affairs and Northern Development Canada
• 018: Veterans Affairs Canada
• 019: Justice Canada, Department of
• 020: Canadian Heritage
• 021: Public Service Commission of Canada
• 023: Immigration and Refugee Board of Canada
• 024: Finance Canada, Department of
• 025: Canadian Grain Commission
• 026: Treasury Board of Canada Secretariat
• 027: Indian Oil and Gas Canada
• 028: Privy Council Office
• 029: National Capital Commission
• 030: Courts Administration Service
• 031: Canadian Radio-television and Telecommunications Commission
• 032: Atlantic Canada Opportunities Agency
• 033: Canadian Space Agency
• 034: Canada Economic Development for Quebec Regions
• 035: Canadian Institutes of Health Research
• 036: Parole Board of Canada
• 037: Shared Services Canada
• 039: Transportation Safety Board of Canada
• 040: Elections Canada
• 041: Canadian Human Rights Commission
• 042: Office of the Commissioner of Official Languages
• 043: Western Economic Diversification Canada
• 044: The Supreme Court of Canada
• 045: Office of the Information Commissioner of Canada
• 046: Public Prosecution Service of Canada
• 047: Canadian Environmental Assessment Agency
• 050: National Research Council Canada
• 051: Office of the Superintendent of Financial Institutions
• 052: Office of the Auditor General of Canada
• 053: Public Safety Canada
• 054: Canadian Transportation Agency
• 055: National Film Board
• 056: Social Sciences and Humanities Research Council
• 057: Public Service Labour Relations Board
• 059: Security Intelligence Review Committee
• 060: Specific Claims Tribunal Canada
• 061: Canada Emission Reduction Incentives Agency
• 062: Canadian Forces Non-Public Funds
• 064: Canadian Polar Commission
• 065: Canadian Security Intelligence Service
• 067: Energy Supplies Allocation Board
• 068: Farm Products Council of Canada
• 069: Canadian Nuclear Safety Commission
• 070: Public Health Agency of Canada
• 073: Military Grievances External Review Committee
• 074: Library and Archives Canada
• 075: National Energy Board
• 076: Northern Pipeline Agency
• 077: Office of the Director of Veterans' Land Act
• 078: Canada School of Public Service
• 080: Office of the Privacy Commissioner of Canada
• 081: Natural Sciences and Engineering Research Council
• 082: Infrastructure Canada
• 083: Canada Border Services Agency
• 084: Veterans Review and Appeal Board
• 086: Canadian Food Inspection Agency
• 087: Financial Transactions and Reports Analysis Centre of Canada
• 088: Parks Canada
• 089: Communications Security Establishment
• 093: Federal Economic Development Agency for Southern Ontario
• 094: Statistical Survey Operations
• 101: Military Police Complaints Commission
• 103: Canadian Intergovernmental Conference Secretariat
• 105: Copyright Board of Canada
• 107: International Joint Commission
• 110: Office of the Commissioner for Federal Judicial Affairs Canada
• 111: Patented Medicine Prices Review Board Canada
• 112: Competition Tribunal
• 114: Commission for Public Complaints Against the RCMP
• 116: Canada Industrial Relations Board
• 118: Office of the Secretary to the Governor General
• 120: Canadian International Trade Tribunal
• 121: Canadian Dairy Commission
• 124: Canadian Human Rights Tribunal
• 125: RCMP External Review Committee
• 127: Transportation Appeal Tribunal of Canada
• 130: Financial Consumer Agency of Canada
• 132: Public Servants Disclosure Protection Tribunal Canada
• 137: Public Service Staffing Tribunal
• 139: Office of the Commissioner of Lobbying of Canada
• 140: Status of Women Canada
• 143: Office of the Public Sector Integrity Commissioner of Canada
• 144: Canadian Northern Economic Development Agency
• 147: Office of the Correctional Investigator
• 995: I cannot find my department or agency.

General Information (GEN) - Question identifier:GEN_Q02

In which organizational unit are you currently working?

General Information (GEN) - Question identifier:GEN_Q03

Are you currently a shift worker?

• 1: Yes
• 2: No

General Information (GEN) - Question identifier:GEN_Q04

Do you work full-time or part-time?

• 1: Full-time
• 2: Part-time

General Information (GEN) - Question identifier:GEN_Q05

Do you currently work according to any of the following flexible working arrangements?

• 1: Compressed workweek
• 2: Flexible work schedule (i.e., variable start and end times)
• 3: Telework
• 4: Job sharing
• 5: Income averaging
• 6: I do not work according to one of these flexible working arrangements.

General Information (GEN) - Question identifier:GEN_Q06

What is your current employee status?

• 01: Indeterminate (permanent)
• 02: Seasonal
• 03: Term
• 04: Casual
• 05: Student
• 06: Contracted via a temporary help services agency
• 07: Governor in council appointee
• 08: Other (e.g., minister's exempt staff)

General Information (GEN) - Question identifier:GEN_Q07A

Please indicate your occupational group and level.

• 001: AB
• 002: AC
• 003: AD
• 004: AG
• 005: AI
• 006: AO
• 007: AP-AA
• 008: AP-PA
• 009: AR
• 010: AS
• 011: ASG-ITS-LA
• 012: AU
• 013: BI
• 014: CH
• 015: CIASC
• 016: CIEXC
• 017: CIPTC
• 018: CISPC
• 019: CIVIL
• 020: CM
• 021: CO
• 022: CR
• 023: CS
• 024: CX
• 025: DA
• 026: DD
• 027: DE
• 028: DM
• 029: DS
• 030: EC
• 031: EC (CRA)
• 032: ED
• 033: EG
• 034: EL
• 035: EN
• 037: ES
• 038: EU
• 039: EX
• 040: EXPCX
• 041: FB
• 042: FI
• 043: FO
• 044: FR
• 045: FS
• 046: FT
• 047: GA
• 048: GL
• 049: GR
• 050: GR-EX
• 051: GS
• 052: GT
• 053: HP
• 054: HR
• 055: HR-RH (CRA)
• 056: HS
• 057: IM
• 058: IN
• 059: IS
• 060: LA
• 061: LC
• 062: LE
• 063: LI
• 064: LIB (NRC)
• 065: LP
• 066: LS
• 067: MA
• 068: MD
• 069: MDMDG
• 070: MG
• 071: MGT
• 072: MT
• 073: NB
• 074: ND
• 075: NU
• 076: OE
• 077: OM
• 078: OP
• 079: OP (NRC)
• 080: PC
• 081: PE
• 082: PG
• 083: PH
• 084: PI
• 085: PL
• 086: PM
• 087: PM-MCO
• 088: PO-IMA
• 089: PO-TCO
• 090: PR
• 091: PS
• 092: PY
• 093: RCO
• 094: RE
• 095: REG
• 096: RLE
• 097: RM
• 098: RO
• 099: RO (NRC)
• 100: SC
• 101: SE
• 102: SG
• 103: SI
• 104: SO
• 105: SP (CRA)
• 106: SR
• 107: ST
• 108: SW
• 109: TC
• 110: TI
• 111: TO
• 112: TR
• 113: UNI
• 114: UT
• 115: VM
• 116: WP
• 117: Other

General Information (GEN) - Question identifier:GEN_Q07B

Please indicate your occupational group and level.

• 00: 00
• 01: 01
• 02: 02
• 03: 03
• 04: 04
• 05: 05
• 06: 06
• 07: 07
• 08: 08
• 09: 09
• 10: 10
• 11: 11
• 12: 12
• 13: 13
• 14: 14
• 15: 15
• 16: 16
• 17: 17
• 18: 18
• 19: 19
• 20: 20
• 99: DK

General Information (GEN) - Question identifier:GEN_Q08

With which of the following communities do you most closely identify in relation to your current job?

• 01: Client contact centre
• 02: Health care practitioners
• 03: Federal regulators
• 04: Compliance, inspection and enforcement
• 05: Communications or public affairs
• 06: Access to information and privacy
• 07: Security
• 08: Science and technology
• 09: Library services
• 10: Legal services
• 11: Administration and operations
• 12: Human resources
• 13: Financial management
• 14: Procurement
• 15: Real property
• 16: Materiel management
• 17: Information management
• 18: Information technology
• 19: Internal audit
• 20: Evaluation
• 21: Other services to the public
• 22: None of the above

General Information (GEN) - Question identifier:GEN_Q09

In total, how many years have you been working in the federal public service?

• 1: Less than one year
• 2: If one or more years, please indicate the number of years

General Information (GEN) - Question identifier:GEN_Q09B

[Please indicate the number of years]

Min = 1; Max = 95

General Information (GEN) - Question identifier:GEN_Q10

In total, how many years have you been working in your current department or agency?

• 1: Less than one year
• 2: If one or more years, please indicate the number of years

General Information (GEN) - Question identifier:GEN_Q10B

[Please indicate the number of years.]

Min = 1; Max = 95

General Information (GEN) - Question identifier:GEN_Q12

What is your first official language?

• 1: English
• 2: French

General Information (GEN) - Question identifier:GEN_Q13

What are the language requirements of your position?

• 1: Bilingual
• 2: Unilingual English
• 3: Unilingual French
• 4: Either English or French

General Information (GEN) - Question identifier:GEN_Q14

Do you occupy a position in which you provide services directly to the public as a regular part of your job?

• 1: Yes
• 2: No

General Information (GEN) - Question identifier:GEN_Q15

In what official language(s) do you provide services to the public?

• 1: English only
• 2: French only
• 3: Both English and French

General Information (GEN) - Question identifier:GEN_Q16

In which province or territory do you work?

• 01: National Capital Region
• 02: Ontario (excluding National Capital Region)
• 03: Quebec (excluding National Capital Region)
• 04: Northwest territories
• 05: Nunavut
• 06: Yukon
• 07: British Colombia
• 08: Alberta
• 09: Saskatchewan
• 10: Manitoba
• 11: New Brunswick
• 12: Nova Scotia
• 13: Prince Edward Island
• 14: Newfoundland and Labrador
• 15: Outside of Canada

General Information (GEN) - Question identifier:GEN_Q17

Do you work in one of the following designated bilingual areas of [Ontario/Quebec]?

• 1: The bilingual region of Montréal (the counties of Deux-Montagnes, Île-de-Montréal and Île-Jésus, La Prairie, and Vaudreuil)
• 2: The bilingual regions of other parts of Quebec (the counties of Bonaventure, Gaspé-Est, Brome, Compton, Huntingdon, Missisquoi, Richmond, Sherbrooke, Stanstead, Argenteuil and Pontiac)
• 3: The bilingual region of Eastern Ontario (the counties of Glengarry, Prescott, Russell and Stormont)
• 4: The bilingual region of Northern Ontario (the counties of Algoma, Cochrane, Nipissing, Sudbury and Timiskaming)
• 5: I do not work in one of these areas.

General Information (GEN) - Question identifier:GEN_Q18

What is your age group?

• 01: 24 years and under
• 02: 25 to 29 years
• 03: 30 to 34 years
• 04: 35 to 39 years
• 05: 40 to 44 years
• 06: 45 to 49 years
• 07: 50 to 54 years
• 08: 55 to 59 years
• 09: 60 years and over

General Information (GEN) - Question identifier:GEN_Q19

What is your gender?

• 1: Male
• 2: Female

General Information (GEN) - Question identifier:GEN_Q20

What is the highest level of education you have ever completed?

• 1: Secondary or high school graduation certificate, equivalent or less
• 2: Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma
• 3: University certificate or diploma below the bachelor's level
• 4: Bachelor's degree
• 5: University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate

General Information (GEN) - Question identifier:GEN_Q21

Are you an Aboriginal person?

• 1: Yes
• 2: No

General Information (GEN) - Question identifier:GEN_Q22

Are you a person with a disability?

• 1: Yes
• 2: No

General Information (GEN) - Question identifier:GEN_Q23

Are you a member of a visible minority group?

• 1: Yes
• 2: No