Annual Survey of Service Industries: Software Development and Computer Services - Short Questionnaire - 2013
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Table of Contents
- Business activity
- Reporting period information
- Reporting changes and events that affected the business
- Industry characteristics
- Sales by type of client
- Sales by consumer location
- International transactions
- Contact person
- Feedback
Introduction
Purpose
This survey collects the financial and operating data needed to develop national and regional economic policies and programs.
Additional information
Your information may also be used by Statistics Canada for other statistical and research purposes.
Authority
This information is collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.
COMPLETION OF THIS QUESTIONNAIRE IS A LEGAL REQUIREMENT UNDER THIS ACT.
Confidentiality
Your answers are confidential.
Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act.
Statistics Canada will use information from this survey for statistical purposes.
Data-sharing agreements
To reduce respondent burden, Statistics Canada has entered into data-sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.
Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.
For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon.
The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.
Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician, specifying the organizations with which you do not want Statistics Canada to share your data and mailing it to the following address:
Chief Statistician of Canada
Statistics Canada
Care of the Ombudsman for Businesses
150 Tunney's Pasture Driveway
Ottawa, On K1A 0T6
You may also contact us by email at: ombuds@statcan.gc.ca or by telephone at 1-855-634-2362
For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.
For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.
Record linkage
To enhance the data from this survey and to minimize reporting burden, Statistics Canada may combine it with information from other surveys or from administrative sources.
Security of emails and faxes
Statistics Canada advises you that there could be a risk of disclosure during facsimile or other electronic transmission. However, upon receipt, Statistics Canada will provide the guaranteed level of protection afforded all information collected under the authority of the Statistics Act. Note: Our online questionnaires are secure, there is no risk of data interception when responding to Statistics Canada's online surveys.
Return procedures
Please return the questionnaire within 21 days.
Please mail the completed questionnaire in the enclosed envelope or fax it to Statistics Canada at 1-888-883-7999. If you are unable to complete within 21 days OR if you need help, call us at 1-800-972-9692.
Statistics Canada
Operations and Integration Division
150 Tunney's Pasture Driveway
Ottawa, Ontario K1A 0T6
Visit our website, www.statcan.gc.ca
Business activity
Business activity - Question identifier:1
According to our records, this business's main activity, which typically generates the most revenue, is classified as: (Business Activity). Is this correct?
- 1: Yes, this is the main activity.
- 2: No, this is a secondary activity.
- 3: No, this is not applicable.
Business activity - Question identifier:2
Please provide a brief but precise description of this business's main activity. This is the main economic activity (typically generating the most revenue). e.g., Breakfast cereal manufacturing or Shoe store or Software development.
Business activity - Question identifier:3
You have indicated that the main activity of this business is:(Business Activity). Are there any other activities that contribute significantly (at least 10%) to this business's revenue?
- 1: Yes, there are other activities.
- 2: No, that is the only significant activity.
Business activity - Question identifier:4
Please provide a brief but precise description of this business's secondary activity. e.g., Breakfast cereal manufacturing, Shoe store or Software development
Business activity - Question identifier:5
Approximately what percentage of this business's revenue is generated by each of the following business activities? Estimates are acceptable.
Business activity - Question identifier:a)
Business Activity
Business activity - Question identifier:b)
Secondary Business Activity
Business activity - Question identifier:c)
All other business activities
Business activity - Question identifier:d)
Total percentage
Reporting period information
Reporting period information - Question identifier:1
What are the start and end dates of this business' most recently completed fiscal year? Note: For this survey, the end date should fall between YYYY MM DD and YYYY MM DD.
Reporting period information - Question identifier:a)
Fiscal Year Start date
Reporting period information - Question identifier:b)
Fiscal Year-End date
Reporting period information - Question identifier:2
What is the reason the reporting period does not cover a full year? Select all that apply
- 1: Seasonal operations
- 2: New business
- 3: Change of ownership
- 4: Temporarily inactive
- 5: Change of fiscal year
- 6: Ceased operations
- 7: Other reason - specify:
- 8: Other reason - specify: Description
Reporting changes and events that affected the business
Indicate any reason(s) that may have affected the reported values for this business compared to the last reporting period. Select all that apply.
- 1: Strike or lock-out
- 2: Exchange rate impact
- 3: Price changes in goods or services sold
- 4: Contracting out
- 5: Organisational change
- 6: Price changes in labour or raw materials
- 7: Natural disaster
- 8: Recession
- 9: Change in product line
- 10: Sold business units
- 11: Expansion
- 12: New/lost contract
- 13: Plant Closures
- 14: Acquired business units
- 15: Other changes or events - specify:
- 16: Other description
- 17: No changes or events
Industry characteristics
Industry characteristics - Question identifier:1
What were this business's sales for each of the following goods and services?
Industry characteristics - Question identifier:a)
Information technology (IT) technical consulting services
Industry characteristics - Question identifier:b)
Hosting and Information Technology (IT) infrastructure provisioning services e.g., Website hosting, application service provisioning, business process management services, collocation, data storage and management
Industry characteristics - Question identifier:c)
Information and document transformation services e.g., imaging, data conversion, and migration
Industry characteristics - Question identifier:d)
Information technology (IT) technical support services for hardware or software Include: disaster recovery services
Industry characteristics - Question identifier:e)
Information Technology (IT) related training services
Industry characteristics - Question identifier:f)
Other sales of goods and services - specify:
Industry characteristics - Question identifier:h)
Total sales of goods and services
Industry characteristics - Question identifier:2
What were this business's sales for each of the following goods and services? - Custom software design and development services
Industry characteristics - Question identifier:a)
Website design and development services
Industry characteristics - Question identifier:b)
Database design and development services
Industry characteristics - Question identifier:c)
Customization and integration of packaged software
Industry characteristics - Question identifier:d)
Video game design and development services
Industry characteristics - Question identifier:e)
Other custom software development services
Industry characteristics - Question identifier:3
What were this business's sales for each of the following goods and services? - Computer systems and network design and development services
Industry characteristics - Question identifier:a)
Network design and development services Include: network security design
Industry characteristics - Question identifier:b)
Computer systems design, development and integration services
Industry characteristics - Question identifier:4
What were this business's sales for each of the following goods and services? - Information technology (IT) infrastructure and network management services
Industry characteristics - Question identifier:a)
Network management services The service of managing and monitoring a client's IT infrastructure including hardware, software and networks.
Industry characteristics - Question identifier:b)
Computer systems management services
Industry characteristics - Question identifier:5
What were this business's sales for each of the following goods and services? - Software publishing
Industry characteristics - Question identifier:a)
System software Include: programming languages
Industry characteristics - Question identifier:b)
Application software
Industry characteristics - Question identifier:c)
Video gaming software
Industry characteristics - Question identifier:6
What were this business's sales for each of the following goods and services? - Re-sale of computer hardware and software (retail and wholesale) Include: re-sale of end-use software licenses
Industry characteristics - Question identifier:a)
Computer hardware
Industry characteristics - Question identifier:b)
Software
Industry characteristics - Question identifier:7
Approximately what percentage (%) of this business's total revenue was generated by new or substantially improved products or services introduced by this business during the three-year period 2011-2013?
Industry characteristics - Question identifier:8
Approximately what percentage of this business's total expenses was related to product research and development?
Industry characteristics - Question identifier:9
Approximately what percentage of this business's total revenue was from developing or publishing gaming software products?
Sales by type of client
Sales by type of client - Question identifier:1
What was this business's breakdown of sales by the following types of client?
Sales by type of client - Question identifier:a)
Percentage
- 1: Clients in Canada - individuals and households
- 2: Clients in Canada - businesses
- 3: Clients in Canada - governments, not-for-profit organizations and public institutions
- 4: Clients outside of Canada
Sales by type of client - Question identifier:b)
Total percentage
Sales by consumer location
Sales by consumer location - Question identifier:1
What was the breakdown of sales by consumer location?
Sales by consumer location - Question identifier:a)
Percentage
- 1: Newfoundland and Labrador
- 2: Prince Edward Island
- 3: Nova Scotia
- 4: New Brunswick
- 5: Quebec
- 6: Ontario
- 7: Manitoba
- 8: Saskatchewan
- 9: Alberta
- 10: British Columbia
- 11: Yukon
- 12: Northwest Territories
- 13: Nunavut
- 14: United States
- 15: All other countries
Sales by consumer location - Question identifier:b)
Total percentage
International transactions
International transactions - Question identifier:1
During the reporting period of YYYY MM DD to YYYY MM DD, did this business receive revenue from clients outside Canada for the sale of products, services, royalties, rights, licensing or franchise fees?
International transactions - Question identifier:2
What was the revenue received from clients outside Canada?
International transactions - Question identifier:3
What was the percentage breakdown of revenue received from clients outside Canada by goods, services and royalties? Percentage
International transactions - Question identifier:a)
Goods
International transactions - Question identifier:b)
Services
International transactions - Question identifier:c)
Royalties, rights, licensing and franchise fees
International transactions - Question identifier:d)
Total percentage
International transactions - Question identifier:4
What was the percentage breakdown of revenue received from clients outside Canada by country?
Other countries - specify: List the top 4 contributors only.
International transactions - Question identifier:5
During the reporting period of YYYY MM DD to YYYY MM DD, did this business make payments to suppliers outside Canada for the purchase of products, services, royalties, rights, licensing or franchise fees?
- 1: Yes
- 2: No
International transactions - Question identifier:6
What were the payments made to suppliers outside Canada?
International transactions - Question identifier:7
What was the percentage breakdown of payments made to suppliers outside Canada by goods, services and royalties?
International transactions - Question identifier:a)
Goods
International transactions - Question identifier:b)
Services
International transactions - Question identifier:c)
Royalties, rights, licensing and franchise fees
International transactions - Question identifier:8
What was the percentage breakdown of payments made to suppliers outside Canada by country?
- 1: United States
- 2: Mexico
International transactions - Question identifier:9
What was the percentage breakdown of payments made to suppliers outside Canada by country?
International transactions - Question identifier:a)
Other countries - specify: List the top 4 contributors only.
International transactions - Question identifier:b)
Total percentage
Contact person
Contact person - Question identifier:1
Who is the best person to contact about this questionnaire?
Contact person - Question identifier:a)
Last name
Contact person - Question identifier:b)
First name
Contact person - Question identifier:c)
Title
Contact person - Question identifier:d)
Email address
Contact person - Question identifier:e)
Telephone number (including area code):
Contact person - Question identifier:f)
Extension number (if applicable):
Contact person - Question identifier:g)
Fax number (including area code):
Feedback
Feedback - Question identifier:1
How long did it take to complete this questionnaire? Include time spent gathering the necessary information.
Hours
Minutes
Feedback - Question identifier:2
Statistics Canada reviews all feedback. We invite your comments about this questionnaire.
- Date modified: