Survey of Service Industries: Book Publishers, 2012

If necessary, please make address label corrections in the boxes below.

• 1: Legal name
• 2: Business name
• 3: Title of contact
• 4: First name of contact
• 5: Last name of contact
• 6: Address (number and street)
• 7: City
• 8: Province/territory or state
• 9: Country
• 10: Postal code/ zip code

What is your language of preference?

• 1: English
• 2: French

B - Main business activity - Question identifier:1.

Please describe the nature of your business.

To ensure that you have received the appropriate questionnaire, you are asked to describe the nature of your business. The description should briefly state the main activities of your business unit.

B - Main business activity - Question identifier:2.

Please check the one main activity which most accurately represents your main source of revenue?

• 1: Book publishers: Firm or organization primarily engaged in carrying out various design, editing and marketing activities necessary for producing and distributing books of all kinds, such as textbooks; technical, scientific and professional books; and mass market paperback books. These books may be published in print, audio or electronic form. Includes self-publishers, vanity publishers and print-on-demand publishers.
• 2: Exclusive agent: Distributes and sells works published by another firm acting as its sole representative. The exclusive agent is generally responsible for expenses incurred in the selling of titles to retailers.
• 3: None of the above - Please call the contact telephone number on the cover page for further instructions.

C - Reporting period information - Question identifier:1.

Please report information for your fiscal year (normal business year) ending between April 1, YYYY and March 31, YYYY. Please indicate below the period covered by this questionnaire.

• 1: Date from (YYYY MM DD) to (YYYY MM DD)

C - Reporting period information - Question identifier:2.

If the reporting period does not cover a full year, please check the reason(s) below:

• 1: seasonal operations
• 2: new business
• 3: change of fiscal year
• 4: change of ownership
• 5: ceased operations
• 6: temporarily inactive

D - Revenue - Question identifier:1.

Sales of goods and services (e.g., rental and leasing income, commissions, fees, admissions, services revenue) Report net of returns and allowances.

Sales of goods and services are defined as amounts derived from the sale of goods and services (cash or credit), falling within a business's ordinary activities. Sales should be reported net of trade discount, value added tax and other taxes based on sales.
Include:
- sales from Canadian locations (domestic and export sales);
- transfers to other business units or a head office of your firm.
Exclude:
- transfers into inventory and consignment sales;
- federal, provincial and territorial sales taxes and excise duties and taxes;
- intercompany sales in consolidated financial statements.

D - Revenue - Question identifier:2.

Grants, subsidies, donations and fundraising

Please report contributions received during the reporting period.
Include:
- non-repayable grants, contributions and subsidies from all levels of government;
- revenue from private sector (corporate and individual) sponsorships, donations and fundraising.

D - Revenue - Question identifier:3.

Royalties, rights, licensing and franchise fees

A royalty is defined as a payment received by the holder of a copyright, trademark or patent.
Please include revenue received from the sale or use of all intellectual property rights of copyrighted musical, literary, artistic or dramatic works, sound recordings or the broadcasting of communication signals.

D - Revenue - Question identifier:4.

Investment income (dividends and interest)

Investment income is defined as the portion of a company's income derived from its investments, including dividends and interest on stocks and bonds.
Include interest from:
- foreign sources;
- bonds and debentures;
- mortgage loans;
- G.I.C. interest;
- loan interest;
- securities interest and deposits with bank interest.
Exclude:
- equity income from investments in subsidiaries or affiliates; these amounts should be reported in section E, at question 25.

D - Revenue - Question identifier:5.

Other revenue
(please specify):

Include:
- amounts not included in questions 1 to 4 above.

D - Revenue - Question identifier:6.

Total revenue (sum of questions 1 to 5)

The sum of questions 1 to 5.

E - Expenses - Question identifier:1.

Salaries and wages of employees who have been issued a T4 statement

Please report all salaries and wages (including taxable allowances and employment commissions as defined on the T4 - Statement of Remuneration Paid) before deductions for this reporting period.
Include:
- vacation pay;
- bonuses (including profit sharing);
- employee commissions;
- taxable allowances (e.g., room and board, vehicle allowances, gifts such as airline tickets for holidays);
- severance pay.
Exclude:
- all payments and expenses associated with casual labour and outside contract workers; please report these amounts in this section, at question 5.

E - Expenses - Question identifier:2.

Employer portion of employee benefits (include employer contributions to pension, medical/life insurance plans, employment insurance, etc.)

Include contributions to:
- health plans;
- insurance plans;
- employment insurance;
- pension plans;
- workers' compensation;
- contributions to any other employee benefits such as child care and supplementary unemployment benefit (SUB) plans;
- contributions to provincial and territorial health and education payroll taxes.

E - Expenses - Question identifier:3.

Commissions paid to non-employees

Please report commission payments to outside workers without a T4 - Statement of Remuneration Paid.
Include:
- commission payments to independent real
estate agents and brokers.

E - Expenses - Question identifier:4.

Professional and business services fees (e.g., legal, accounting)

Include:
- legal;
- accounting and auditing;
- consulting;
- education and training;
- architect;
- appraisal;
- management and administration.

E - Expenses - Question identifier:5.

Subcontract expenses (include contract labour, contract work and custom work) (also include contract printing, fulfillment services and design)

E - Expenses - Question identifier:6.

Charges for services provided by your head office

Include:
- parent company reimbursement expenses and interdivisional expenses.

E - Expenses - Question identifier:7.

Cost of goods sold, if applicable (purchases plus opening inventory minus closing inventory) (include materials for in-house printing such as pre-press, paper and ink)

E - Expenses - Question identifier:8.

Office supplies

Include:
- office stationery and supplies, paper and other supplies for photocopiers, printers and fax machines;
- diskettes and computer upgrade expenses;
- data processing.
Exclude:
- postage and courier;
- telephone, Internet and other telecommunications expenses (please report this amount in this section, at question 14).

E - Expenses - Question identifier:9.

Rental and leasing (include rental of premises, equipment, motor vehicles, etc.)

Include:
- lease rental expenses, real estate rental expenses, condominium fees and equipment rental expenses;
- motor vehicle rental and leasing expenses;
- rental and leasing of computer and peripheral expenses;
- studio lighting and scaffolding, and other machinery and equipment expenses;
- fuel and other utility costs covered in your rental and leasing contracts.

E - Expenses - Question identifier:10.

Repair and maintenance (e.g., property, equipment, vehicles)

Include expenses for the repair and maintenance of:
- buildings and structures;
- vehicles (including vehicle fuel);
- machinery and equipment;
- security equipment;
- costs related to materials, parts and external labour associated with these expenses.
Also include janitorial and cleaning services and garbage removal.

E - Expenses - Question identifier:11.

Insurance (include professional liability, motor vehicles, etc.)

Include:
- professional and other liability insurance;
- motor vehicle and property insurance;
- executive life insurance;
- bonding, business interruption insurance and fire insurance.
Insurance recovery income should be deducted
from insurance expenses.

E - Expenses - Question identifier:12.

Advertising, marketing and promotions (report charitable donations at question 22)

Include:
- newspaper advertising and media expenses;
- catalogues, presentations and displays;
- meeting and convention expenses;
- tickets for theatre, concerts and sporting events
for business promotion;
- fundraising expenses.

E - Expenses - Question identifier:13.

Travel, meals and entertainment

Include:
- passenger transportation, accommodation and meals while travelling;
- other travel allowances as well as meal, entertainment and hospitality purchases for clients.

E - Expenses - Question identifier:14.

Utilities and telecommunications expenses (include gas, heating, hydro, water, telephone and Internet expenses)

Include:
- diesel, fuel wood, natural gas, oil and propane;
- sewage.
Exclude:
- energy expenses covered in your rental and leasing contracts;
- vehicle fuel.

E - Expenses - Question identifier:15.

Property and business taxes, licences and permits

Include:
- property taxes paid directly and property transfer taxes;
- vehicle licence fees;
- beverage taxes and business taxes;
- trade licence fees;
- membership fees and professional licence fees.

E - Expenses - Question identifier:16.

Royalties, rights, licensing and franchise fees

Include:
- amounts paid to holders of patents, copyrights, performing rights and trademarks;
- gross overriding royalty expenses and direct royalty costs;
- resident and non-resident royalty expenses;
- franchise fees.

E - Expenses - Question identifier:17.

Delivery, warehousing, postage and courier

Include:
- amounts paid for courier, custom fees, delivery and installation;
- distribution, ferry charges and cartage;
- freight and duty, shipping, warehousing and storage.

E - Expenses - Question identifier:18.

Financial services fees

Include:
- explicit service charges for financial services;
- credit and debit card commissions and charges;
- collection expenses and transfer fees;
- registrar and transfer agent fees;
- security and exchange commission fees;
- other financial service fees.
Exclude:
- interest expenses.

E - Expenses - Question identifier:19.

Interest expenses

Please report the cost of servicing your company's debt.
Include interest on:
- short-term and long-term debt;
- capital leases;
- bonds and debentures and mortgages.

E - Expenses - Question identifier:20.

Amortization and depreciation of tangible and intangible assets

Include:
- direct cost depreciation of tangible assets
and amortization of leasehold improvements;
- amortization of intangible assets
(e.g., amortization of goodwill, deferred charges, organizational costs, and research and development costs).

E - Expenses - Question identifier:21.

Bad debts

A bad debt is the portion of receivables deemed uncollectible, typically from accounts receivable or loans.
Include:
- allowance for bad debts.
Bad debt recoveries are to be netted from bad debt expenses.

E - Expenses - Question identifier:22.

All other expenses
(please specify):

Include:
- amounts not included in questions 1 to 21;
- charitable and political expenses;
- research and development expenses;
- recruiting expenses.

E - Expenses - Question identifier:23.

Total expenses (sum of questions 1 to 22)

The sum of questions 1 to 22.

E - Expenses - Question identifier:24.

Corporate taxes, if applicable

Include:
- federal, provincial and territorial current income taxes and federal, provincial and territorial provision for deferred income taxes.

E - Expenses - Question identifier:25.

Gains (losses) and other items (see reporting guide)

Include:
- realized gains/losses on disposal of assets and realized gains/losses on sale of investments;
- foreign exchange gains/losses, subsidiary/affiliate share of income/losses and other division
income/losses;
- joint venture income/losses and partnership income/losses
- unrealized gains/losses, extraordinary items, legal settlements, and other unusual items;
- write-offs.

E - Expenses - Question identifier:26.

Net profit/loss after tax and other items (see reporting guide)

Total revenue less Total expenses minus Corporate taxes plus Gains (losses) and other items.

Sources of revenue

Unless otherwise requested, please report revenue from all activities of this business unit.

F - Industry characteristics - Question identifier:1.

Sales of own and agency titles (net of returns) ( book sales only)

Own titles
Works published (or co-published) in Canada by a firm holding the Canadian territorial rights to these titles.

Agency titles
Titles which are published or reprinted outside of Canada, but sold in Canada.
Revenue from pre-sold books should be reported in the year in which they are delivered.

F - Industry characteristics - Question identifier:2.

Sales of all other goods and services produced

F - Industry characteristics - Question identifier:a)

Periodical publishing and wholesaling

F - Industry characteristics - Question identifier:b)

Printing services for others

F - Industry characteristics - Question identifier:c)

Book wholesaling

F - Industry characteristics - Question identifier:d)

Book retailing

F - Industry characteristics - Question identifier:e)

Marketing and fulfillment services (e.g., warehousing, shipping, data processing)

F - Industry characteristics - Question identifier:f)

Other sales
(please specify) :

F - Industry characteristics - Question identifier:3.

Grants (exclude tax credits; please report them at question 4 below)

Non-repayable financial aid that should be reported according to the source of the grant:
a) Federal
b) Provincial/Territorial
c) Other sources (e.g., municipal, corporate) (please specify)
Please report the amount awarded in the fiscal year for which you are reporting.

F - Industry characteristics - Question identifier:a)

Federal

F - Industry characteristics - Question identifier:b)

Provincial / territorial

F - Industry characteristics - Question identifier:c)

Other sources (e.g., municipal, corporate)
(please specify) :

F - Industry characteristics - Question identifier:4.

Tax credit programs

F - Industry characteristics - Question identifier:5.

Total revenue from publishing and related activities, grants and tax credits (sum of questions 1 to 4)

F - Industry characteristics - Question identifier:6.

Dollar value of book returns for the reporting year

To calculate the dollar value of book returns for the year for which you are reporting, please apply the same valuation method used to calculate inventories reported below, in this section, at Cost of titles sold.

Net sales value of titles sold in Canada by customer category

Exclude sale of rights

Customer category

F - Industry characteristics - Question identifier:7.

Exclusive agents, distributors or wholesalers

Include:
- sales to firms who will further distribute and sell at wholesale prices (intermediaries).

F - Industry characteristics - Question identifier:8.

Direct to retail

F - Industry characteristics - Question identifier:a)

Bookstores (include campus bookstores)

Include:
- campus bookstores;
- chain bookstores with outlets in most major cities in Canada;
- big box retailers;
- independent bookstores that have either one outlet or several outlets within a narrow geographic area (city, province).

F - Industry characteristics - Question identifier:b)

Other trade sales

Include :
- warehouse clubs and discount stores which are primarily retail;
- department stores.

F - Industry characteristics - Question identifier:9.

Library sales, direct and wholesale (include educational libraries)

Include :
- government libraries;
- special libraries;
- public libraries;
- educational libraries.

F - Industry characteristics - Question identifier:10.

Educational institutions

Include :
- elementary-secondary level institutions (ELHI);
- postsecondary institutions (college, university).
Exclude:
- sales to educational libraries.

F - Industry characteristics - Question identifier:11.

General public

Include publisher's sales:
- through the mail;
- at home (door-to-door, home parties);
- in shopping centres (kiosks);
- in the workplace;
- at school fairs;
- through publisher's own websites.
These are sales directly to the reader; the books are not purchased to be resold.

F - Industry characteristics - Question identifier:12.

Other

Include:
- Internet retailers from all websites.
Exclude:
- sales from publisher's own websites; please report this amount, in this section, at question 11 above.

F - Industry characteristics - Question identifier:13.

Total sales by customer category (sum of questions 7 to 12)

Cost of titles sold

Report costs of own titles, agency titles and other published material.

F - Industry characteristics - Question identifier:14.

Opening inventory

F - Industry characteristics - Question identifier:15.

Purchases (include freight-in, customs and brokerage)

Include:
- purchases of materials to be used in book printing;
- purchases of non-book goods for resale.

F - Industry characteristics - Question identifier:16.

Direct costs related to publishing (include amortized pre-publication costs, i.e., editorial and design)

F - Industry characteristics - Question identifier:a)

Production employee salaries, wages and benefits

Please report salaries, wages and benefits paid to employees involved in the production of a book.
Include, for example:
- designers;
- editors.

F - Industry characteristics - Question identifier:b)

Contract printing service fees (e.g., printing, binding and paper)

F - Industry characteristics - Question identifier:c)

All other production costs (include materials for in-house printing such as pre-press, paper and ink)

F - Industry characteristics - Question identifier:17.

Closing inventory (less obsolescence or decrease in value)

Please report inventory at book value (i.e., the value maintained in accounting records).
Include:
- inventory owned by this business unit within or outside Canada;
- inventory held at any warehouse, sales outlet, in transit or on consignment.
Exclude:
- inventory held on consignment for others.

F - Industry characteristics - Question identifier:18.

Total cost of titles sold (sum of questions 14, 15 and 16 minus question 17)

Number of copies sold by commercial category

Please report the number of books sold in Canada during the fiscal year. The publisher's own titles are to be reported separately from exclusive agency books sold.
If precise numbers are not available, please provide your best estimate and indicate, in the margin, that estimates have been provided.

For each category, report Total number of copies sold and the number of copies sold for 1. Textbooks, 2. Children's Books, 3. Tradebooks (other trade, all formats), 4. Reference, and 5. Scholarly, professional and technical.

F - Industry characteristics - Question identifier:19.

Own titles, all sales

Works published (or co-published) in Canada by a firm holding the Canadian territorial rights to these titles.

F - Industry characteristics - Question identifier:20.

Exclusive agency, all sales

Titles that are published or reprinted outside of Canada, but sold in Canada. Publishers who also act as exclusive agents should report their agency sales in the Exclusive agency rows.

Sales information, questions 21 to 28

Please complete the grid on the following pages for question 21 to 28. For these questions, please report for books only, in all formats (not any other published material that your firm produces). Please refer to Section F of the Reporting Guide for definitions.

For each of the following categories, report sales in each area.

First is a list categories that need to be reported for. Followed by the areas for each category.

Commercial Category
Sum of these rows must equal totals reported in Column 1 or 100% of Column 1 totals. Please indicate if you are reporting in either Canadian dollars or percentages.

Commercial category
There are five commercial categories used to designate the target market of a title:

Textbooks
Titles published mainly to be used as educational material for students and teachers.
Include:
- elementary-secondary level (ELHI);
- post-secondary level (college, university);
- workbooks, readers and teacher's manuals as well as reference books done specifically for the educational system.

Children's books
Titles published for children and young adult markets.
Include:
- picture books;
- board books;
- texts which are not primarily intended as textbooks;
- children's reference books.
Exclude:
- colouring books.

Tradebooks (other trade, all formats)
Titles published for consumption by the adult public at large.
Include:
- mass market paperbacks;
- trade paperbacks;
- trade hardcovers;
- literary fiction and non-fiction;
- bibles and hymnals;
- poetry and drama;
- non-fiction such as history, political, biographies.

Reference
Titles designed primarily for general reference purposes aimed at a diversified public.
Include, for example:
- dictionaries;
- encyclopedias;
- thesauruses;
- atlases.

Scholarly, professional and technical
Titles aimed at the academic community, usually published by university presses, research institutes and learned societies or publications containing reference material aimed at a specific group of individuals such as accountants, lawyers or electricians.
Include:
- specialized reference books.

• 1: Textbooks (see inclusions below)
• 2: Children's books
• 3: Tradebooks (other trade, all formats)
• 4: Reference
• 5: Scholarly, professional and technical

Language
Sum of these rows must equal totals reported in Column 1 or 100% of Column 1 totals. Please indicate if you are reporting in either Canadian dollars or percentages.

• 1: English
• 2: French
• 3: Other

Authorship
Sum of these rows must equal totals reported in Column 1 or 100% of Column 1 totals. Please indicate if you are reporting in either Canadian dollars or percentages.

Canadian authors
A Canadian citizen or landed immigrant who is an author or an editor in the case of anthologies or collected works.

Foreign authors
A person who is not a Canadian citizen or landed immigrant who is an author or an editor in the case of anthologies or collected works.

Adapted and/or translated titles
The citizenship of the title's original author should be given, and not the citizenship of the adaptor or translator.

A title written by more than one author
The citizenship should be given as Canadian if at least one of the authors (or editors) is a Canadian citizen or landed immigrant, and they have made a substantial contribution to the book (one half or more of the content).

• 1: Canadian authors
• 2: Foreign authors

Here are the areas to report for each Commercial category, Language and Authorship mentioned above:

Own titles

F - Industry characteristics - Question identifier:21.

In Canada

Sales of merchandise where the delivery address is in Canada.
Exclude:
- sales of rights in Canada.

F - Industry characteristics - Question identifier:22.

Exports

Sales of products having physically crossed the Canadian border going to a foreign address.
Exclude:
- sales of rights abroad.

F - Industry characteristics - Question identifier:23.

Other foreign sales

Sales of books printed outside Canada and sold outside Canada from a foreign base (i.e., never crossed the Canadian border).
Exclude:
- sales of rights abroad.

F - Industry characteristics - Question identifier:24.

Total - Own titles

Exclusive agency

F - Industry characteristics - Question identifier:25.

In Canada

F - Industry characteristics - Question identifier:26.

Exports and other foreign sales

F - Industry characteristics - Question identifier:27.

Total - Exclusive agency

F - Industry characteristics - Question identifier:28.

Total - Own titles and exclusive agency

Commercial Category

These categories are used to designate the target market of a title. The five categories are:

Textbooks - Titles published that are mainly used as educational material for students and teachers including elementary-secondary level (ELHI) and postsecondary level (college, university). Include workbooks, readers and teachers manuals.

Children's books - Titles published for children and young adult markets. Include picture-books and texts which are not primarily intended as textbooks. Exclude colouring books.

Tradebooks - Titles published for consumption by the adult public at large. Include mass market paperbacks, trade paperbacks and trade hardcovers.

Reference - Titles designed primarily for general reference purposes aimed at a diversified public (e.g., dictionaries, encyclopaedias, thesauruses).

Scholarly, professional and technical - Titles aimed at the academic community, usually published by university presses, research institutes and learned societies or publications containing reference material aimed at a specific group of individuals, such as accountants, lawyers or electricians.

Titles information, question 29 to 31

Titles information, question 29 to 31

For each question, report the total number of titles with a breakdown of the total for each commercial category:

• 1: Textbooks (see inclusions below)
• 2: Children's books
• 3: Tradebooks (other trade, all formats)
• 4: Reference
• 5: Scholarly, professional and technical

Titles published

F - Industry characteristics - Question identifier:29.

Canadian authors

F - Industry characteristics - Question identifier:30.

Foreign authors

F - Industry characteristics - Question identifier:31.

Total - Titles published

Commercial Category

These categories are used to designate the target market of a title. The five categories are:

Textbooks - Titles published that are mainly used as educational material for students and teachers including elementary-secondary level (ELHI) and postsecondary level (college, university). Include workbooks, readers and teachers manuals.

Children's books - Titles published for children and young adult markets. Include picture-books and texts which are not primarily intended as textbooks. Exclude colouring books.

Tradebooks - Titles published for consumption by the adult public at large. Include mass market paperbacks, trade paperbacks and trade hardcovers.

Reference - Titles designed primarily for general reference purposes aimed at a diversified public (e.g., dictionaries, encyclopaedias, thesauruses).

Scholarly, professional and technical - Titles aimed at the academic community, usually published by university presses, research institutes and learned societies or publications containing reference material aimed at a specific group of individuals, such as accountants, lawyers or electricians.

G - Personnel - Question identifier:1.

Number of partners and proprietors, non-salaried (if salaried, report at question 2 below)

For unincorporated businesses, please report the number of partners and proprietors for whom earnings will be the net income of the partnership or proprietorship.

G - Personnel - Question identifier:2.

Paid employees

G - Personnel - Question identifier:a)

Average number of paid employees during the reporting period (see reporting guide)

To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
Exclude:
- partners and proprietors, non-salaried reported
at question 1 above.

G - Personnel - Question identifier:b)

Percentage of paid employees (from question 2a) who worked full time

Full-time employment consists of persons who usually work 30 hours or more per week. Please specify the percentage of paid employees who have been working full time by rounding the percentage to the nearest whole number.

G - Personnel - Question identifier:3.

Number of contract workers for whom you did not issue a T4, such as freelancers and casual workers (estimates are acceptable)

Contract workers are not employees, but workers contracted to perform a specific task or project in your organization for a specific duration, such as self-employed persons, freelancers and casual workers. These workers are not issued a T4 information slip. Please report the number of contract workers employed by your organization during the fiscal year.

Please provide a percentage breakdown of your sales by type of client.

H - Sales by type of client - Question identifier:1.

Clients in Canada

H - Sales by type of client - Question identifier:a)

Businesses

Percentage of sales sold to the business sector should be reported here.
Include:
- sales to Crown corporations.

H - Sales by type of client - Question identifier:b)

Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

H - Sales by type of client - Question identifier:c)

Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.
Include:
- sales to hospitals, schools, universities and public utilities.

H - Sales by type of client - Question identifier:2.

Clients outside Canada

Total: 100%

J - International transactions

Exports - Question identifier:1.

Did you receive revenue from clients outside Canada for the export of goods, services, royalties, rights, licensing or franchise fees?

• 1: yes, complete questions 2, 3 and 4
• 2: no, go to question 5

J - International transactions

Exports - Question identifier:2.

Please report revenue received from exports. (Please report in Canadian dollars)

J - International transactions

Exports - Question identifier:3.

Please provide a percentage breakdown of exports by:

• a): goods
• b): services
• c): royalties, rights, licensing and franchise fees

Total: 100%

J - International transactions

Exports - Question identifier:4.

Please provide a percentage breakdown of exports by country:

• a): United States
• b): Mexico
• c): other countries (please specify):

Total: 100%

Imports - Question identifier:5.

Did you make payments to suppliers outside Canada for the import of goods, services, royalties, rights, licensing or franchise fees?

• 1: yes, complete questions 6, 7 and 8
• 2: no, go to next section

Imports - Question identifier:6.

Please report payments made for imports. (Please report in Canadian dollars)

Imports - Question identifier:7.

Please provide a percentage breakdown of imports by:

• a): goods
• b): services
• c): royalties, rights, licensing and franchise fees

Total: 100%

Imports - Question identifier:8.

Please provide a percentage breakdown of imports by country:

• a): United States
• b): Mexico
• c): other countries (please specify):

Total: 100%

Name of person to contact about this questionnaire:

• 1: Mr.
• 2: Mrs.
• 3: Miss
• 4: Ms

• 1: Last name
• 2: First name
• 3: Title
• 4: Telephone number
• 5: Extension number
• 6: Fax number
• 7: E-mail address
• 8: Website address

I certify that the information contained herein is complete and correct to the best of my knowledge.

• 1: yyyy mm dd

We invite your comments below. Please be assured that we review all comments with the intent of improving the survey.